13 Dec
Discovery Parks
The Range
This is a Front Office Receptionist - Rockhampton role with Discovery Parks based in The Range, QLD, AU
== Discovery Parks ==
Role Seniority - junior
More about the Front Office Receptionist - Rockhampton role at Discovery Parks
About Us
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks Rockhampton is a large 10 acre property offering guests a full range of fully equipped cabins, powered sites and fantastic facilities that make it a popular destination year round.
The Role
Duties
We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:
Providing a high standard of customer service Processing guest check-ins and outs Accurately using the park booking system to make reservations and manage accounts Coordinate with the Housekeeping team to track readiness of accommodation Supply guests information regarding property and local areas of interest Completing the day-to-day office administration Maintain excellent relationships with the park teams, residents and guests
What We Look For
To be successful in this role you will have:
Previous Front Office experience within the hospitality industry Passionate about delivering exceptional Guest experience Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System Excellent communication and interpersonal skills. Ability to handle cash transactions accurately. Strong organizational skills and attention to detail. Enthusiastic and positive attitude. Flexibility to work weekends, public holidays, and evenings as needed. Current drivers licence essential
Benefits to You
Discounted accommodation at over 300 G'day Group holiday parks nationally. Discounts with our G’day Rewards Partners Service recognition awards Access to Employee Assistance Program Internal promotions and opportunities
How To Apply
Are you an enthusiastic and customer-oriented individual looking for a energetic role in the hospitality industry? APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.
This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Discovery Parks team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- Welcoming guests
- ✅ Processing check-ins and check-outs
- ️ Coordinating with housekeeping
Key Strengths
- Customer service
- Reservation booking system proficiency
- ️ Communication skills
- Organizational skills
- Flexibility
- Positive attitude
Why Discovery Parks is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Discovery Parks not with Hatch.
📌 Front Office Receptionist - Rockhampton (The Range)
🏢 Discovery Parks
📍 The Range
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