12 Dec
NSW Health
East Maitland
Tobacco Regulatory Control Officer - Maitland
This is a Tobacco Regulatory Control Officer - Maitland role with NSW Health based in East Maitland, NSW, AU
Role Seniority: Mid level
Role Title: Tobacco Regulatory Control Officer – Maitland
Employment Type: Temporary Full Time (up to June 2027)
Position Classification: Health Manager Level 1
Remuneration: $87,813 - $116,824 plus Superannuation
Location: East Maitland
Hours Per Week: 38
Requisition ID: REQ622389
Closing Date: Wednesday 10 December 2025 11:59 PM
About Us
Contribute to a high-performing team responsible for tobacco and e-cigarette compliance and enforcement across NSW. Enjoy flexible/hybrid working arrangements that support work‑life balance. Access professional development and career growth opportunities in a dynamic and supportive environment.
To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.
About The Role
You’ll be joining the largest public health system in Australia and contribute to a world-class health system in NSW.
As a Tobacco Regulatory Control Officer, you will support inspections, investigations, and enforcement activities under the Poisons and Therapeutic Goods Act 1966, Smoke‑free Environment Act 2000, and Public Health (Tobacco) Act 2008. You will play a key role in ensuring compliance across tobacco and e-cigarette retailing and smoke‑free locations throughout NSW.
This role involves frequent travel across NSW and working collaboratively with other authorities to uphold public health standards.
Health Manager Level 1, starting salary from $87,813 - $116,824 plus Super, with a 38‑hour work week.
What You’ll Be Doing
Conduct field inspections and monitor compliance with tobacco and e-cigarette legislation. Support investigations and enforcement actions, including licensing and covert operations. Apply your analytical and observational skills in real‑world settings. Assist in preparing documentation, ministerial briefings, and correspondence. Contribute to strategic compliance programs and continuous improvement initiatives. Maintain strong relationships with stakeholders and community partners.
About You
We are seeking motivated and committed individuals who can support the work of NSW Health with:
- Strong analytical mindset and willingness to learn how to interpret legislation and compliance data.
- Excellent interpersonal skills to navigate confrontational or high‑pressure interactions with professionalism and composure.
- Ability to work flexibly across diverse environments and locations.
- Proven capacity to work independently and collaboratively in a team.
- Current NSW driver’s licence and willingness to travel, including overnight stays.
- Certificate IV in Government Investigations or equivalent experience (desirable).
How To Apply
At the Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.
Please review the role description and submit your up‑to‑date resume (up to 5 pages) and cover letter (1‑2 pages) and demonstrate your ability by providing a response to the two target questions in the application questionnaire.
Target Questions (maximum 4000 characters per question):
- Describe a recent experience where you participated in a regulatory or compliance project in a complex environment. What were the main challenges you faced in ensuring alignment with organisational policies, and how did you address these challenges to meet both governance and business objectives? Provide an example of how you have dealt with a challenging stakeholder. What approach did you take to de‑escalate the situation and achieve a desired outcome?
Please note that the successful candidate(s) will be required to undergo a pre‑employment health assessment as part of the recruitment process.
For role related queries or questions contact Lachlan Porteous at ***************@health.nsw.gov.au and quote REQ622389.
If you do require any adjustments to the recruitment process, please contact Karen Kennedy on **************@health.nsw.gov.au.
Need more information?
Click here for the Position Description. Find out more about applying for this position.
Our commitment to Diversity and Inclusion
At the Ministry of Health, we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit the Stepping Up Initiative.
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident of Australia, or a New Zealand citizen with a current Current Zealand Passport, or hold a valid visa with permission to work in Australia.
Additional Information
This is a temporary role until June 2027. This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. Please note the selection process will include a range of merit‑based techniques to assist in determining your suitability for the role. If you are Current NSW Health, NSW Ministry of Health and NSW Government staff and are looking for an opportunity of Secondment, you must have your manager’s approval prior to expressing interest.
You will be required to work in person 5 days a week (38 hours per week), with a combination of office and field work. For preferred applicants as part of the recruitment process, it is a mandatory requirement that you complete a pre‑employment health assessment (PEHA) to ensure you can undertake the duties of the position safely.
For more information about working at the NSW Health, please visit our career portal.
Applications Close: Wednesday 10 December 2025 11:59 PM
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning current things all the time and the NSW Health team will be there to support your growth.
? Please consider applying even if you don't meet 100% of what’s outlined ?
Key Responsibilities
- ? Conducting inspections
- ?️♂️ Supporting investigations
- ? Maintaining relationships
Key Strengths
- ? Analytical mindset
- ? Interpersonal skills
- ? Flexibility
- ? Government Investigations Certificate IV
Why NSW Health is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with NSW Health not with Hatch.
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📌 Tobacco Regulatory Control Officer - Maitland (East Maitland)
🏢 NSW Health
📍 East Maitland
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