08 Dec
Global Vision Recruitment
Griffith
Global Vision Recruitment on behalf of Inventive Australia Pty Ltd T/A Oporto Griffith
Position: Retail Manager
Salary: $77,000 per annum plus 12% superannuation
Hours: 38 hours per week
Mode: Full-time
Location: 53 Jondaryan Avenue Griffith, NSW 2680
Experience required: Minimum 1 year experience related to the role
We’re looking for a passionate and driven Retail Manager who can lead by example, inspire their team, and deliver an exceptional customer experience every day.
If you thrive in a fast-paced workplace and take pride in great food, great service, and great results — this is your opportunity to make your mark with Oporto Griffith.
Duties and Responsibilities (but not limited to):
• Oversee the daily operations of the Oporto Griffith store to ensure smooth service, team efficiency, and profitability.
• Manage product mix by monitoring sales of flame-grilled chicken, burgers, wraps, salads, and meal boxes; maintain stock levels of fresh ingredients, sauces, and sides while ensuring consistent food quality and presentation.
• Develop and implement purchasing strategies, pricing policies, and in-store promotions aligned with Oporto Griffith’s menu to drive sales and customer engagement.
• Coordinate local store marketing, digital campaigns, and community engagement initiatives to build Oporto Griffith’s presence and attract new customers.
• Deliver exceptional customer service by engaging directly with guests, managing feedback, and ensuring every meal reflects Oporto Griffith’s “Bondi soul” and commitment to quality.
• Maintain high store presentation standards — from menu boards to dine-in areas — showcasing Oporto Griffith’s clean, modern, and energetic brand identity.
• Keep accurate records of inventory, supplier orders, sales reports, and financial performance, ensuring transparency and accountability.
• Prepare, manage, and analyse store budgets, forecasts, and financial reports to achieve profitability while maintaining control over food, labour, and operational costs.
• Monitor and analyse key performance indicators (KPIs) such as average transaction value, labour efficiency, food cost percentages, and customer satisfaction to drive continuous improvement.
• Recruit, train, roster, and supervise team members, fostering a motivated, high-performing, and customer-focused team culture.
• Ensure strict compliance with food safety, hygiene, and occupational health and safety regulations, as well as Oporto Griffith’s operational and brand standards.
• Build and maintain strong relationships with suppliers to ensure timely delivery of fresh, high-quality ingredients and cost-effective procurement.
Qualifications:
• Tertiary qualification in Retail Management, Business Administration, or Hospitality Management (preferred but not required)
Other Skills and Requirements:
• Minimum 1 year of experience as a Retail Manager or in a similar leadership role within a fast-paced environment.
• Strong leadership, communication, and problem-solving skills.
• Solid understanding of fuel inventory management and compliance requirements.
• A passion for customer service and a knack for motivating a team.
• Knowledge of budgeting, sales analysis, and operational management.
Required Skill Profession
Other General
📌 Retail Manager (Griffith)
🏢 Global Vision Recruitment
📍 Griffith
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