08 Dec
Careers at Council
City of Blacktown
Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, it is the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and languages. With a $24.8 billion regional economy, Blacktown City is also home to 35,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney, implementing a vision for a modern city full of opportunity for our residents and businesses. Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high‑quality, customer‑focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment. Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.
About Blacktown City Libraries
We have six community libraries across our local government area: Blacktown, Mount Druitt, Stanhope Gardens, Riverstone, Lalor Park, and Marsden Park Temporary Library. We also have a popular mobile library service. We offer a wide range of services to our community including borrowing services, a digital library, study support services, technology workshops, and multicultural, children and youth services. We pride ourselves on providing high‑quality customer services, creating places for people to come together to learn and connect with one another and our resources.
If you would like to know more about Blacktown City Libraries, please visit our website.
About The Prospect
We are seeking a Library Technician to join our team at Mt Druitt Library on a permanent, part‑time basis. As part of our Customer Service team, you will play an important role in creating positive experiences and fostering a welcoming environment for all library visitors.
Key Responsibilities
- Provide outstanding customer service to all library visitors, ensuring a welcoming and inclusive environment
- Deliver high‑quality, community‑focused programs that engage and inspire diverse audiences
- Collaborate effectively with colleagues to support the smooth operation of library services
- Assist customers in accessing the full range of library resources, including digital tools and online platforms
- Communicate clearly and professionally with people from different backgrounds and age groups
- Apply well‑developed technology skills to help customers navigate information systems and digital services
- Contribute to maintaining a safe, respectful, and family‑friendly environment within the library
- Draw on knowledge of cultural trends to shape relevant programs and services that meet community needs
Qualifications and Experience
- Library Technician Diploma, Associate Diploma or equivalent, as recognised by the Australian Library and Information Association (ALIA)
- Previous library experience
- Demonstrated strong commitment to a customer‑focused service
- Excellent communication skills, both oral and written
- Demonstrated ability to work within a team environment and independently
- Well‑developed problem‑solving skills
- Relevant computer skills
- Current class C driver’s licence
- Working with Children Check number
Desirable
- First aid certification
- Ability to speak a community language
Remuneration and Benefits
The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.
- Entry level for this position starts at $1,362.15 per week, pro‑rata
- 17.5 hour working week
- Employee benefits such as leave entitlements (where applicable), 12% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs
This position has been identified as child related work, in accordance with the Child Protection (Working with Children) Regulation 2013 . Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to
Our Commitment to Safety
Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre‑employment phase, and via a series of random and cause testing. We are a child‑safe organisation that supports and promotes the safety, wellbeing and empowerment of children.
Position Description
Click here to view or download the position description.
Apply Now
- Have your resume and any other relevant documentation ready to attach.
- Have a personal email address ready to use and complete your application without ‘logging out’ of the system.
- Review the questions and decide on your responses before commencing your application.
Closing date: Friday 5 December 2025, 11.59 pm
Contact officer: Samantha Cadwallen on 9839 6617
Internal ref: BCC1441
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📌 Library Technician - Customer Service (City of Blacktown)
🏢 Careers at Council
📍 City of Blacktown
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