Lead Technical Contact Centre Manager (24/7) (North Sydney Council)

Lead Technical Contact Centre Manager (24/7) (North Sydney Council)

07 Dec

|

Peoplebank

|

North Sydney Council

07 Dec

Peoplebank

North Sydney Council

A leading technology firm in North Sydney Council is seeking a Technical Contact Centre Manager to lead a team in a 24/7 workplace. The successful candidate will manage Federal and commercial customer accounts, ensuring high-quality technical support and timely incident resolution. They must possess deep expertise in Cisco, Genesys, or NICE and demonstrate strong leadership skills. This full-time role offers direct impact on service delivery and opportunities for process improvement.
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📌 Lead Technical Contact Centre Manager (24/7) (North Sydney Council)
🏢 Peoplebank
📍 North Sydney Council

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Lead Technical Contact Centre Manager (24/7) (North Sydney Council)

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