Customer Service Officer (Forrestfield)

Customer Service Officer (Forrestfield)

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Admin and Secretarial

Forrestfield, Perth, Australia

Customer Service Officer

- $37.13 per hour casual rate
- Monday to Friday 12.00pm-4.00pm
- Forrestfield Location
- Manufacturing industry
- Starting ASAP
- Must have full working rights and own transport

We are seeking a dynamic, self starter to join a busy customer service team in Forrestfield.

As the Customer Service Officer, you will be responsible for the developing effective relationships with the clients national customer base.

Primary Roles and Responsibility

- Responding to online and phone enquiries in a timely and professional manner
- Performing bookings and schedules for staff and delivery drivers
- Following up on deliveries and ensuring DIFOT is adhered to
- Assisting Customers with claims relating to damages, breakages and/or incomplete goods
- Create solid relationships with customers and offering quick and responsive updates
- Liaise with the warehouse and factory staff in regards to damage claims
- Document all claims and enquiries into the company database
- Represent the company in a professional and positive manner at all times
- Scheduling of deliveries

To be successful you will need to demonstrate:

- Experience in Customer Service,



Internal Sales and/or Administration
- A self starter who can work unsupervised and independently
- Strong problem solving skills and a solutions focused attitude essential
- Strong computer literacy with experience in Microsoft suite
- Be a positive, solutions focused customer service officer
- High levels of attention to detail and a passion for streamlining and enhancing efficiency’s
- Team first mentality, with a passion for supporting and helping others

Apply now or email Hannah Limond at [email protected] for more information, please note that only shortlisted candidates will be contacted

LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services

Job Information

Job Reference: 210271418_1763618249
Salary: AU$37 - AU$38 per hour
Salary From: AU$37
Salary To: AU$38
Salary Type: hour
Consultant Name: Hannah Limond
Job Industries: Admin and Secretarial
Job Locations: Forrestfield, Perth, Australia
Job Types: Temporary
Job Skills: Administration, Data Entry, Reception, Customer service, SAP, Microsoft Excel

Required Skill Profession

Information And Record Clerks

Apply on Kit Job: kitjobau.com/job/2t4j2w

📌 Customer Service Officer (Forrestfield)
🏢 Labourpower
📍 Forrestfield