Senior Business Analyst (COTS / SaaS) (Adelaide)

Senior Business Analyst (COTS / SaaS) (Adelaide)

Apply on Kit Job: kitjobau.com/job/2sn9ki

UpperGround by Hudson provided pay range

This range is provided by UpperGround by Hudson. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$60.00/hr - A$110.00/hr

This pay rate is inclusive of mandatory 25% casual loading

- Work for an impactful State Government agency
- Adelaide CBD location with a personable manager
- Competitive hourly rate and great team

Great SA Government agency looking for a senior business analyst to work in a systems replacement project.

About the Role:

Our client is seeking a versatile and experienced Business Analyst / Project Manager to lead and support a critical systems replacement and implementation project involving CRM and SaaS platforms. This hybrid role is ideal for a professional who can bridge the gap between business needs and technical delivery, while also managing project timelines, risks, and stakeholder expectations.

Key Responsibilities:

Business Analysis:

- Gather, analyze, and document business requirements for CRM and SaaS system replacements.
- Evaluate current systems and processes to identify gaps and improvement opportunities.
- Translate business needs into functional specifications and user stories.
- Facilitate workshops, interviews, and walkthroughs with business and technical teams.
- Support vendor selection, solution design, and implementation planning.
- Assist in change management, training, and user adoption strategies.

Project Management:

- Define project scope, objectives, and deliverables in collaboration with stakeholders.
- Develop and maintain detailed project plans, schedules, and resource allocations.
- Monitor project progress, manage risks and issues, and ensure timely delivery.
- Coordinate cross-functional teams including vendors, developers, and business units.
- Provide regular project updates and reports to stakeholders and leadership.
- Ensure alignment with organizational goals, budgets, and compliance requirements.

Required Skills & Experience:

- 5+ years of experience as a Business Analyst and/or Project Manager in system implementation or replacement projects.




- Proven experience with CRM systems (e.g., Salesforce, Microsoft Dynamics) and SaaS platforms.
- Strong understanding of business process modelling, requirements gathering, and stakeholder engagement.
- Demonstrated ability to manage projects end-to-end using Agile methodologies.
- Proficiency in project management tools (e.g., MS Project, JIRA, Trello, Asana).
- Excellent communication, leadership, and organizational skills.
- Experience in data migration and system integration projects.
- Familiarity with tools such as Confluence, Visio, or Lucidchart.
- Relevant certifications such as PMP, PRINCE2, CBAP and Agile PM.

Do not miss out on an prospect to work for a well-known and impactful State government organization.
For a confidential discussion and further information, please apply with your MS Word copy of your resumes via the link provided. Alternatively, please email Kevin Gonzalez, our IT Business Analysis Talent Specialist ( ) quoting job number .

Our client and Hudson are equal opportunity employers and encourages candidates from all backgrounds to apply.
Thanks.

Seniority level

- Seniority level

Mid-Senior level

Employment type

- Employment type

Contract

Job function

- Job function

Analyst, Information Technology, and Product Management
- Industries

Hospitals and Health Care, Non-profit Organizations, and Government Administration

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Apply on Kit Job: kitjobau.com/job/2sn9ki

📌 Senior Business Analyst (COTS / SaaS) (Adelaide)
🏢 UpperGround by Hudson
📍 Adelaide