Product Support Coordinator (Camden Park)

03 Dec

Asmodee Australia

Camden Park

03 Dec

Asmodee Australia

Camden Park

Asmodee is Australia's leading distributor of board games, accessories, toys, collectibles and licensed products. We offer thousands of unique products for the toy and hobby gaming industry.

The Role:

Reporting to the Head of Buying, we are seeking a proactive Product Support Coordinator to join our team.

We are seeking a great all-rounder who will be supporting our Admin and Buying teams.

We offer a positive, supportive and friendly team environment with a flexible hybrid workplace with the opportunity to work from home one day a week

What will the role involve:-

· Australian work rights are required for this position

· Product creation and database maintenance

· Creating products in our system using excel templates and data entry into our B2B online platform

· Communicate with suppliers to ensure all product descriptions are appropriate and images are high quality

· Create and maintain product listings on Amazon

· Maintain supplier product listings on ERP

· Process supplier invoices into ERP online platform

· Ideally be able to assist in reviewing new products (Knowledge and passion of Board Games desired but not essential)

· Monitor a variety of inventory system alerts, reviewing each for investigation & correction

· Support product buyers and admin team in their day-to-day activities when required.

About you:

· 2 years + experience working in an administrative role

· Data entry experience with high attention to detail

· Advanced knowledge of Microsoft Office Suite of programs including Outlook/excel.

· Skilled in Microsoft Excel, including advance functions such as VLOOKUP, pivot tables and the use of tools like "what if analysis" for date -driven decision making.

· Knowledge of database maintenance, ensuring accuracy, consistency and regular updates to support efficient business practices.

· Experience in product creation processes, including inputting and organising product-specific data would be an advantage

· Ability to multitask and build robust working relations

· Customer service experience

📌 Product Support Coordinator (Camden Park)
🏢 Asmodee Australia
📍 Camden Park