03 Dec
Sanctum Harbourtown
Biggera Waters
About the role
As the General Manager you will play a crucial leadership role in overseeing the day-to-day operations of a number of our cafes. Based in Biggera Waters, QLD, this full-time position offers a unique prospect to drive the strategic growth and exceptional customer experience of our venues.
What you'll be doing
- Providing strong operational leadership and direction to the management team
- Ensuring high standards of customer service and satisfaction across all areas of the hotel
- Leading by example and training new recruits and delegating tasks
- Managing budgets, forecasting, and reporting to drive optimal financial
- Fostering a positive and collaborative work culture
- Liaising with key stakeholders, including owners, suppliers, and the local community
What we're looking for
- Extensive experience (5+ years) in a senior hospitality management role, preferably within a similar restaurant setting
- Minimum 5 years experience in restaurants or bars hospitality management is required
- Proven track record of driving operational excellence, financial performance, and customer satisfaction
- Strong business acumen and strategic planning capabilities to identify and implement growth initiatives
- Excellent leadership and people management skills to build, motivate, and develop high-performing teams
- Exceptional communication and stakeholder management skills
- Thorough understanding of the hospitality industry, including regulatory requirements and best practices
- Tertiary qualifications in Hospitality Management, Business, or a related field
- Australian work rights are required for this position
📌 General Manager (Biggera Waters)
🏢 Sanctum Harbourtown
📍 Biggera Waters
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