Customer Service Clerk (Frankston)

Customer Service Clerk (Frankston)

Apply on Kit Job: kitjobau.com/job/2rngb1

**Job no**: 572153
**Work type**: Part Time
**Location**: Frankston
**Categories**: Sales
- **Part Time** Position
- Guaranteed base earnings
- Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman **Frankston** Customer Service Team is seeking a passionate, customer service focused Customer Service Clerk to join them in delivering _Great Service, Always!_ to their customers.

** In this role you will**:

- Actively manage Harvey Norman customer repairs & servicing
- Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
- Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
- Run weekly reports for repairs/service jobs as required by the Proprietor
- Advise customers of arrival of stock and organise delivery as requested by the Proprietor

** What we require**:





- Experience in (or ability to work in) a customer focused, successful retail business
- Capacity to juggle multiple tasks with a flexible, 'can-do' attitude
- Strong communication and interpersonal skills
- Friendly, outgoing, approachable and work well as a team member
- Ability to service customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate

services
**What we offer**:

- Generous staff discounts
- Harvey Norman is a robust advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A versatile and positive work environment

**Advertised**: 27 Nov 2025 AUS Eastern Daylight Time

Apply on Kit Job: kitjobau.com/job/2rngb1

📌 Customer Service Clerk (Frankston)
🏢 Harvey Norman
📍 Frankston