Team Leader – Distress Support Program (Charlestown)

Team Leader – Distress Support Program (Charlestown)

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Team Leader – Distress Support Program

Posted:

28/11/2025

Closing Date:

15/12/2025

Job Type:

Contract

Location:

Charlestown

Job Category:

Community Services & Development

Embarking on a career journey with Social Futures means becoming part of a mission that goes beyond just a job. We are a voice for social change in regional Australia, with a history spanning over 49 years.

We have an exciting opportunity for an experienced and passionate Team Leader to guide a peer-led team in our Distress Support Program across Greater Newcastle. This program is a community-based, non-clinical support service that provides immediate, compassionate assistance to adults experiencing situational, emotional, or psychological distress and connects them to longer term support.

This role gives you an opportunity to:

- support the establishment of the Distress Support Program and be a part of a national trial

- guide a peer workforce in providing best practice brief supports

- expand your network by collaborating with a range of community-based organisations.

Job Description

This role is a great chance to expand your leadership and supervision skills. As a leader at Social Futures, you will have access to a mentoring program and receive regular coaching sessions to enhance your skill set.

At Social Futures, we believe in the value of your voice, and we are dedicated to making positive changes every day. We’ve got your back in providing a supportive and inclusive workplace, one that celebrates diversity and promotes inclusion. Here, your wellbeing matters to us.

Among the benefits, we offer flexible working options,



access to ongoing learning and development, generous salary packaging options, a staff well-being program, and the opportunity to bank additional days leave per year. Additionally, we prioritise safety and uphold that Social Futures isn’t just a workplace; it’s a community.

Here, we believe in inclusivity, integrity, and learning. Why you’ll like working with us:

- your voice will be valued and heard in our mission to support positive social change

- you’ll be part of a supportive, diverse, and inclusive environment where we celebrate individuality

- you’ll have opportunities for career advancement and capacity building through our leadership academy

We are looking for that special person with a desire to lead a team and make a difference. The successful candidate will have:

Desired Skills and Experience:

- Tertiary qualifications in Psychology, Counselling, Social work, or Mental Health Nursing

- At least 2 years’ experience in mental health, case management programs or similar

- Experience in leading, supervising and supporting a team in a triage, assessment and referral environment

- Experience leading and supervising a peer workforce

- Excellent written and oral communication,



interpersonal and negotiation skills, with the ability to communicate sensitively and effectively with all people

- Demonstrated well-developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines,

- Demonstrated experience in maintaining professional boundaries while engaging in person-centred work.

We are proud to announce that we have received recognition as an accredited Great Workplace by WRK+. Our amazing team makes our workplace special.

Social Futures is a Rainbow tick accredited organisation and an equal opportunity employer and actively recruit from key communities; including Aboriginal and Torres Strait Islanders, LGBTIQSB+, people living with a disability, people with lived experience and people from culturally and linguistically diverse communities.

Working with Children and a National Police Check are mandatory requirements for all staff.

How to Apply

Please send us

- A copy of your CV

- A brief cover letter that outlines why you are a good fit for the role

Applications close Monday 15 December.

We ensure clear communication and a response for every applicant.

For more information about Social Futures please visit our website:

https://socialfutures.org.au/work-with-us/

For further information, please contact Olga Bruvel on 0417 506 856

Please note: Any advertisements or recommended videos which appear after our clip are generated by YouTube and Social Futures does not have control over what ads are displayed.

Apply on Kit Job: kitjobau.com/job/2rn0rn

📌 Team Leader – Distress Support Program (Charlestown)
🏢 Social Futures
📍 Charlestown