27 Nov
Busach International
Oxley
Service Manager - Bus and Truck Dealership (Brisbane)
Are you a results-driven professional with a strong background in service management within the automotive industry? If you're looking for a new and exciting opportunity to lead a team and ensure top-notch service delivery, we invite you to join Bus and Coach International at our bus and truck dealership in Brisbane.
About Bus and Coach International:
Bus and Coach International is a leading dealership specialising in the sales and service of buses and trucks. With a commitment to customer satisfaction, technical expertise, and a vast selection of quality vehicles, we have become a trusted name in the transportation industry. As an employer, we value teamwork, integrity, and continuous improvement, providing our employees with a supportive and rewarding work workplace.
Job Title: Service Manager
Location: Brisbane, Australia
Key Responsibilities:
As the Service Manager, you will play a pivotal role in overseeing our dealership's service operations for buses and trucks. Your primary responsibilities will include:
- Leadership: Lead and mentor a team of skilled technicians and service advisors, fostering a positive and collaborative work culture. Inspire the team to provide excellent customer service and achieve performance targets.
- Service Operations: Ensure the smooth and efficient operation of the service department. Coordinate daily service schedules, manage workflow, and monitor repair processes to optimize productivity.
- Customer Focus: Maintain a customer-centric approach in all service interactions. Address customer inquiries, concerns, and complaints promptly and professionally to uphold our dealership's reputation for exceptional service.
- Quality Assurance: Oversee the quality of service and repair work performed by the team. Implement standard operating procedures to ensure work meets or exceeds manufacturer and industry standards.
- Inventory and Parts Management:
Collaborate with the Parts Department to ensure sufficient inventory levels and timely procurement of parts and components needed for service and repairs.
- Safety and Compliance: Enforce strict adherence to safety protocols and industry regulations in all service activities. Conduct regular safety training for the team to maintain a safe working environment.
- Financial Management: Prepare and manage the service department budget, monitor expenses, and identify areas for cost optimization while maintaining service quality.
Qualifications and Requirements:
- Proven experience as a Service Manager in an automotive dealership or similar environment, with exposure to buses and trucks being an advantage.
- Robust leadership skills with the ability to motivate and develop a high-performing team.
- Thorough understanding of automotive service operations and industry best practices.
- Excellent customer service and communication skills.
- Proficiency in using dealership management systems and service-related software.
- Problem-solving abilities and the capacity to handle multiple priorities efficiently.
- Certification in automotive mechanics or a related field is desirable.
Why Join Us:
A challenging and rewarding role with a reputable dealership.
Opportunity to work with a dedicated team of professionals.
Competitive salary and benefits package.
A supportive and inclusive work environment that values work-life balance.
How to Apply:
If you are eager to take on this exciting opportunity and contribute to the success of our Bus and Truck Dealership in Brisbane, please submit your updated resume and a compelling cover letter outlining your relevant experience to [email protected] or application portal.
We look forward to welcoming a dynamic Service Manager to our team in Brisbane. Applications will be accepted until 27th December 2025.
Bus and Coach International is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
📌 Service Manager (Oxley)
🏢 Busach International
📍 Oxley
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