27 Nov
NEEGORRA
Varsity Lakes
Purpose of Position
The Retail Manager is responsible for the overall efficient and effective management and operation of the Store. The Retail Manager is to maintain a complete knowledge of Harrys Kouzina menu items,
$76,500 - $80,000 a year
Full-time
Shift work (Include weekends)
Professional development assistance
Employee discount
Maintain the ingredient and procedures at all times in order to proactively and promptly deliver the highest level of customer experience
Reporting to:
Business Owner
Accountabilities & Responsibilities:
Ensure that the restaurant consistently delivers highest quality food quality and customer service to all
customers in accordance with Store standards.
Maintain an enthusiastic and energetic approach to enhancing customer experience.
Respond to and communicate effectively with the team member in order to deliver the excellent customer experience.
Ensure that all menu items are prepared and delivered in accordance with Harrys Kouzina Food Recipe and training guides including portioning and quality requirements.
Ensure speed of service standards are consistently met.
Maintain a complete knowledge of menu items and processes, basic ingredients and food
procedures to provide information to customers and crew as required.
Ensure that all daily and weekly reporting and documentation is completed, maintained and filed
in accordance with the Business Standard.
Manage inventory and maintain stock at sufficient levels to ensure all products are available to
customers at all times.
Maintain a clean and organized restaurant (front of house and back of house) at all times.
Ensure restaurant compliance with the health and Food Safety Program as a Gold coast city council standard.
Manage appropriate staffing and other resources to match customer demands and the provision
of products.
Provide an enjoyable r experience by maintaining a store that is safe, clean and
provides customers with an enjoyable ambience.
Requirements:
Qualifications & Experience
Proven experience in a supervisory/management role in the restaurant/hospitality industry.
Excellent interpersonal and communication skills
Good command of spoken and written English
Understanding of written operation and financial reports
High level people management and conflict resolution skills
Personable and approachable disposition
Financial acumen and numeracy
Ability to understand, interpret and explain financial reports
Possess a good understanding of food safety concepts
Willingness and ability to undertake one shift per months in leading kitchen position.
Robust computer/IT acumen including the ability to use Microsoft Office software (Word, Excel,
PowerPoint, and Outlook)
Ability to develop competence in various
Job Type: Full-time
Pay: $76,500.00 – $80,000.00 per year
Benefits:
- Salary packaging
Work Location: In person
📌 Retail Manager (Varsity Lakes)
🏢 NEEGORRA
📍 Varsity Lakes
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