27 Nov
Millennium
Miranda
- Uniform and Training
- Real recognition, real respect
- Diverse, Inclusive & Proud
About Millennium Services Group
Millennium is a leading provider of integrated services across cleaning, security, and facilities management. We pride ourselves on delivering safe, high-quality, and responsive solutions to clients across retail, commercial, industrial, and public sectors.
Position Overview
As a Security Control Room Operator, you will play a critical role in the coordination and monitoring of site operations. You will be responsible for managing communications, responding to incidents, and ensuring the smooth functioning of cleaning and security services across designated sites.
This is a full-time position operating on a rotating fortnightly roster, with weekend required. Flexibility is essential to accommodate operational needs.
Roster: Week 1
- Monday to Wednesday: 18:00 - 06:00
Roster: Week 2
- Monday to Tuesday: 18:00 - 06:00
- Saturday to Sunday: 18:00 - 06:00
Key Responsibilities
- Monitor CCTV systems and site activity to ensure safety and compliance
- Coordinate cleaning and security teams across multiple locations
- Respond to alarms, incidents, and service requests in real-time
- Maintain accurate logs and incident reports
- Communicate with site supervisors, clients, and emergency services as needed
- Ensure adherence to operational procedures and safety protocols
- Support rostering, shift coverage, and workforce coordination
Qualifications & Requirements
- Previous experience in a control room or operations coordination role preferred (Westfield)
- Solid communication and multitasking skills
- Previous experience in a retail security environment (highly regulated) / Westfield Security experience
- Familiarity with CCTV, radio, and dispatch systems
- Ability to remain calm under pressure and respond quickly to incidents
- Basic computer literacy and report writing skills
- Availability for shift work, including nights, weekends, and public holidays
- Security license or relevant certifications may be required depending on site
Why Join Millennium?
- Be part of a dynamic and supportive team
- Opportunities for career progression and training
- Work with a company that values safety, performance, and people
- Competitive pay and flexible working arrangements
📌 Control Room Operator (Miranda)
🏢 Millennium
📍 Miranda
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