(B84) - Help Desk Specialist

(B84) - Help Desk Specialist

05 Feb
|
Talent
|
Adelaide

05 Feb

Talent

Adelaide

This job is flexible. You can work remote from home in your homeoffice.



We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner.



You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas.



The goal is to make sure that customer value is maintained to the standards set forth by the company.



Responsibilities



Follow up with customers, provide feedback and see problems through to resolution



Recommended procedure modifications or improvements



Utilise excellent customer service skills and exceed customers’ expectations





Properly escalate unresolved queries to the next level of support



Preserve and grow your knowledge of help desk procedures, products and services



Requirements



Customer service orientation



Working knowledge of help desk software, databases and remote control



Strong client-facing and communication skills



Proven working experience in providing help desk support



Proficiency in English

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/9496510/b84-help-desk-specialist-adelaide/?utm_source=html

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: (b84) - help desk specialist
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert