Field Service Technician | A-305

05 Feb

Talent

Adelaide

05 Feb

Talent

Adelaide

We are looking for a self-starter Field service technician to deliver the desired customer service experience.

The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

Produce timely and detailed service reports

Provide service and customer support during field visits or dispatches

Follow all company’s filed procedures and protocols

Comprehend customer Requirements and make appropriate recommendations/briefings

Build positive relationships with customers

Requirements

English literacy

Proven field service experience

Familiarity with mobile tools and applications

Ability to work flexible shifts and to adapt to changing work schedules

Ability to troubleshoot, test, repair and service technical equipment

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