Customer Service Trainer - DW-623

Customer Service Trainer - DW-623

05 Feb

05 Feb



This job is flexible. You can work remote from home in your homeoffice.

We are looking for a Customer Service Trainer to educate our support, sales and customer service teams by conducting seminars and interactive courses.

Customer Service Trainer Responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires.

If you’re familiar with teaching soft skills like negotiation and problem-solving, we’d like to meet you.

Ultimately, you will make sure our customer service representatives develop their skills and successfully address clients’ needs.


Maintain updated records of training curricula and material

Coordinate mentorship programs for new customer service representatives

Liaise with managers and encourage on-the-job coaching

Identify individual and team skills gaps

Conduct role-playing activities to develop interpersonal skills


Additional certification in training is a plus

Work experience as a Customer Service Trainer or similar role

Knowledge of Learning Management Software

Experience in sales or customer service positions is a plus

Familiarity with interactive learning activities

The original job offer can be found in Kit Job:

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: customer service trainer - dw-623
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert