05 Feb
Talent
Adelaide
This job is flexible. You can work remote from home in your homeoffice.
We are looking for an Account Representative to manage assigned client accounts.
You will address customer concerns and contact prospects to expand your account portfolio.
We expect you to be an energetic, goal-driven person with excellent communication skills.
This role may often be challenging so you should be able to remain calm and polite in tough situations.
If you also have some experience in sales or customer service, we’d like to meet you.
Your goal will be to foster long-term relationships with clients and help grow our business.
Responsibilities
Send reports on sales activity, accounts status and possible issues
Follow up regularly after closing a sale to ensure client satisfaction
Respond promptly to customer queries and complaints to find solutions and defuse tension
Present new or additional products and services to existing customers
Be the main point of contact of assigned customers
Requirements
Experience in customer service is a plus
Good problem-solving skills
Assertiveness and confidence
Goal-driven with ability to work under pressure
Strong communication and negotiation skills
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