Patient Services Clerk | AR-849

Patient Services Clerk | AR-849

01 Feb
St Vincent’s Health Australia

01 Feb

St Vincent’s Health Australia


Job Description:

- Challenging and rewarding work environment

- Friendly and supportive team environment

- Permanent Part Time, at 16 hours per week

About the Company

St Vincent’s Hospital Melbourne (SVHM) is part of St Vincent’s Health Australia and a leading teaching, research and tertiary health service which employs more than 6,500 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers.

About Department

The Cancer Centre at St. Vincent’s Hospital provides services to patients with cancer in the ambulatory setting. This is includes the Chemotherapy Day Unit and clinics for Medical Oncology, Clinical Haematology, Psychosocial and Palliative Care.

About the Role

The Patient Services Clerk is accountable for providing clerical support and facilitating patient management to the Cancer Centre. The PSC will be involved in admitting and discharging patients, reception duties, delivering customer service of a high standard and providing compressive administrative assistance to the Cancer Centre.

This position will include a wide range of duties including handling medical records and patient information, dealing with telephone enquiries, filling of medical records, making appointments and liaising with patients, doctors, nurses and other members of the multidisciplinary team.

Classification for this position will be a HS1 ($58,442.80 base salary per annum - pro rata for part time)


- Accurately enter patient admissions, attendances, discharges, appointments in the Patient Administration System and MOSAIQ

- Ensure all discharges completed by end of shift, and patient records are filed ready for return to HIS.

- Ensure all outpatient appointment and transport is organised

- Accurately enter electronic billing for MBS clinics and ensure GP referral.

- Complete MBS billing

Qualifications, Skills and Experience

- Experience in the health industry

- Familiarity with medical terminology

- Knowledge of Patient Administration Systems and Mosaiq

- Demonstrated communication skills, written and verbal

- Highly developed customer service skills


- Salary packaging

- Employee Assistance Program

- Staff Car Park

The original job offer can be found in Kit Job:

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