Medical Receptionist - (GWS831)

Medical Receptionist - (GWS831)

02 Feb
Melbourne Digestive Centre (MDC)
Noble Park

02 Feb

Melbourne Digestive Centre (MDC)

Noble Park

About the role:

Your responsibilities will include but are not limited to the following:

- Meet and greet patients

- Manage correspondence, emails and filtering paperwork as required

- Schedule of patient appointments and hospital procedures

- Medicare/DVA batching and receipting

- Hospital bookings

- Assist doctors, staff and allied healthcare professionals with tasks required

- Ensure reception and waiting areas are tidy

- Be flexible to cover extra shifts as required

- General administration duties

Skills and experience:

- Prior working experience of working in a busy medical practice environment

- Committed,

hard-working with an enthusiastic nature; a willingness to provide exceptional customer service

- A proactive, solution focused mindset

- Excellent communication skills- verbal and written

- Required to resolve patient queries with a higher level of empathy and compassion

- Thriving in a fast-paced environment with a high volume of calls

- Ability to multi-task and prioritise under pressure

- Ability to work as part of a multifaceted team and independently

- Strong attention to detail and accuracy is necessary

- A high regards for the privacy and confidentiality of all patients

- The ability to take initiative and being a fast learner

- Neat and professional presentation

- Experience with medical software ZEDMED

- Knowledge of medical terminology (basic)

- Strong organisational skills

Job Types: Full-time, Permanent

Salary: $20.00 – $25.00 per hour


- 8 hour shift

Supplementary Pay:

- Annual bonus


- Medical Receptionist: 1 year (Preferred)

- receptionist: 1 year (Preferred)


- Noble Park North VIC 3174 (Required)

Work Eligibility:

- Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)

Job Duties:

- Greeting visitors

- Scheduling

- Correspondence

- Sorting and sending mail

- Answering and routing phone calls

Work Remotely:

- No

COVID-19 Precaution(s):

- Temperature screenings

- Social distancing guidelines in place

- Sanitising, disinfecting or cleaning procedures in place

The original job offer can be found in Kit Job:

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