Medical Receptionist - (GWS831)

Medical Receptionist - (GWS831)

02 Feb
|
Melbourne Digestive Centre (MDC)
|
Noble Park

02 Feb

Melbourne Digestive Centre (MDC)

Noble Park

About the role:

Your responsibilities will include but are not limited to the following:



- Meet and greet patients

- Manage correspondence, emails and filtering paperwork as required

- Schedule of patient appointments and hospital procedures

- Medicare/DVA batching and receipting

- Hospital bookings

- Assist doctors, staff and allied healthcare professionals with tasks required

- Ensure reception and waiting areas are tidy

- Be flexible to cover extra shifts as required

- General administration duties



Skills and experience:



- Prior working experience of working in a busy medical practice environment

- Committed,

hard-working with an enthusiastic nature; a willingness to provide exceptional customer service

- A proactive, solution focused mindset

- Excellent communication skills- verbal and written

- Required to resolve patient queries with a higher level of empathy and compassion

- Thriving in a fast-paced environment with a high volume of calls

- Ability to multi-task and prioritise under pressure

- Ability to work as part of a multifaceted team and independently

- Strong attention to detail and accuracy is necessary

- A high regards for the privacy and confidentiality of all patients

- The ability to take initiative and being a fast learner

- Neat and professional presentation

- Experience with medical software ZEDMED

- Knowledge of medical terminology (basic)

- Strong organisational skills



Job Types: Full-time, Permanent



Salary: $20.00 – $25.00 per hour



Schedule:



- 8 hour shift



Supplementary Pay:



- Annual bonus



Experience:



- Medical Receptionist: 1 year (Preferred)

- receptionist: 1 year (Preferred)



Location:



- Noble Park North VIC 3174 (Required)



Work Eligibility:



- Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)



Job Duties:



- Greeting visitors

- Scheduling

- Correspondence

- Sorting and sending mail

- Answering and routing phone calls



Work Remotely:



- No



COVID-19 Precaution(s):



- Temperature screenings

- Social distancing guidelines in place

- Sanitising, disinfecting or cleaning procedures in place

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/9420182/medical-receptionist-gws831-noble-park/?utm_source=html

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