(ECH-327) - Customer Service Representative

(ECH-327) - Customer Service Representative

01 Feb
Robin Human Capital

01 Feb

Robin Human Capital


- Parking on site

- Training provided

- Hours: Rotation of 8am-4pm & 7am-3pm

My client are leaders in innovative energy efficient and architectural building materials who offer solutions across a variety of building segments including residential, commercial, industrial and home improvement. They are proud of their dependable and enthusiastic team and are ready to meet any challenge their customers put in front of them.

About the role

This role will be responsible for being the primary point of contact for customers requiring assistance with their orders and general enquiries. We are looking for someone who will provide our customers with exceptional customer service and to ensure they have a positive experience.

Key responsibilities within this role will include:

- Answer phone and respond to email enquiries from customers

- Entry and tracking of customer Sales Orders in ERP and CRM systems

- Counter sales and eftpos transactions

- Office duties including filing, postage and general administration

- Maintain customer and supplier database

- Build relationships with customers and provide excellent customer service at all points of contact with the customer

- Organise deliveries through freight providers

- Visitor registration

About you

We are looking for a customer focused, friendly, motivated and committed individual who is ready for a new challenge.

The ideal candidate will have a minimum of 12 months experience in a customer service position preferably in the building materials industry or a manufacturing environment and will require excellent communication and multi-tasking skills.

In addition, to be considered for this role you will require:

- Accurate and fast data entry

- Excellent administration skills

- Be punctual, reliable, professional and provide helpful and friendly customer service

- Be a fast learner with interest in the building material & construction industry

This is a fantastic opportunity for a customer service professional to join a professional, friendly and innovative team. If you are ready to take on the next challenge in your career then apply now.

The original job offer can be found in Kit Job:

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: (ech-327) - customer service representative
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert