Digital Program Manager | (XM181)

Digital Program Manager | (XM181)

01 Feb
MECCA Brands

01 Feb

MECCA Brands


At MECCA, our strategic priority is on innovation and digital acceleration to enable the best possible shopping experience for our customers. With exciting projects in the digital, omnichannel, martech and mobile spaces, we are expanding our digital delivery teams.

As we pivot towards becoming a digital-first business, we are looking for specialists at the top of their disciplines to help us develop new and more agile ways of working as we become leaders in digital innovation.

The Role You Could Play:   

As the Digital Program Manager, you will play a senior leadership role within the digital department and be responsible for the successful program management of the Digital transformation roadmap.

You will be managing a portfolio of projects across MECCA’s Digital transformation and providing the key interface between MECCA’s Digital teams, IT Delivery teams and Third-Party Delivery partners. You will ensure the Digital program achieves its strategic goals, business benefits and outcomes, provide vision, leadership and guidance to the Digital Project management team and act as a major influencer of senior stakeholders.

Day to day activities include:

- Working with stakeholders to understand priorities and trade-offs and ensure Program delivery across each stream is streamlined and co-ordinated

- Setting up and managing the project governance framework, drive the business rhythm and conduct regular reviews

- Supporting the delivery teams to effectively adapt to changes and uncertainty so the delivery of customer outcomes through technology-focused change is optimised

- Continuously assessing performance, as well as developing new capabilities that will improve the performance of the program of work

You will also be accountable for managing dependencies, critical path and ensuring viability back to the business case.

What You Will Bring:

You will have an extensive track record in successfully leading and delivering large and complex programs of digital work, ideally within ecommerce, marketing technology, retail or other customer facing fast paced environments. You will be able to demonstrate commercial acumen, the ability to report and influence senior management as well as exceptional problem-solving skills with an ability to innovate in finding solutions.

You will also have the following skills and experience:

- Project management experience in an Agile environment

- Good working knowledge of key digital platforms – ecommerce, Mobile App, CMS, CRM, CDP

- Ability to simplify the complicated so that it can be easily communicated

- Strong prioritisation skills to ensure everyone remains focused on the critical areas

- A proactive approach to developing new ideas, improvements and solutions

- A passion to thrive in a fast-paced work environment

What We Can Offer You If You Join Us:

At MECCA, we live and breathe our values every day, and we get excited about jumping out of bed to fulfil our purpose of enabling our customers to look and feel their best. Our culture is welcoming, supportive and energetic but we also have high expectations for all our MECCA-mazing team members. If you approach life with the attitude that nothing is a problem and there is a solution for everything, and you take pride in being exceptional at your job, then you will fit right in!

We are in the business of delivering happiness to our team members, our customers and our broader community, and we love to acknowledge each team member’s contribution to our success, this includes:

- Quarterly product allowances

- Unlimited 40% discount and free products

- Reward and recognition programs

- Professional development programs

- Health and well-being initiatives

We promise you that our unique company culture will constantly surprise and delight you - we will never be finished in making MECCA Brands the best place to work!

To learn more about life at MECCA Brands and to apply for this position, please visit

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