L-941 | Guest Service Agent

L-941 | Guest Service Agent

01 Feb
|
Mantra Hotels, Resorts and Apartments
|
Melbourne

01 Feb

Mantra Hotels, Resorts and Apartments

Melbourne

Guest Service Agent



Mantra Epping is a brand new 214 room hotel in the thriving area of Epping, located 35 minutes north of Melbourne CBD. Situated only moments from Melbourne’s Wholesale Markets, we aim to capture the hearts of our local clientele through genuine service and market fresh produce. With a 120 seat restaurant, 24 hour room service and large conference space offerings we want to set ourselves apart from the rest by telling the stories of the locals.





We are seeking passionate and vibrant hospitality professionals to join our energetic

 Front Office Team.





Often the first point of contact for our guests,

your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts.





You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.





There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.





If you're an energetic hospitality professional with a passion for customer service, apply now!



Mantra Epping is a brand new 214 room hotel in the thriving area of Epping, located 35 minutes north of Melbourne CBD. Situated only moments from Melbourne’s Wholesale Markets, we aim to capture the hearts of our local clientele through genuine service and market fresh produce. With a 120 seat restaurant, 24 hour room service and large conference space offerings we want to set ourselves apart from the rest by telling the stories of the locals.





We are seeking passionate and vibrant hospitality professionals to join our energetic

 Front Office Team.





Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts.





You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.





There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.





If you're an energetic hospitality professional with a passion for customer service, apply now!

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/9419855/l-941-guest-service-agent-melbourne/?utm_source=html

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