- Ensures the day to day activities to deliver application services and support on time, on budget and to agreed requirements are being addressed by the various support teams.
- Review and be familiar with key project deliverables – high level and detailed business requirements, functional and technical requirements, architecture/ system design specification etc. across all proposed and in flight projects.
- Contractual and commercial design, development and approval for any new or uplift business, including preparation of Statements of work and proposals
- Principal SME for Project, Design and Development input across the wider Application and Enterprise Environment.
- Ensure strong client relationships are built and maintained, across both IT and the business.
- Ensure a detailed business understanding of the Applications portfolio, and the integration between the systems and business areas.
- Ensure application portfolio risks and issues are being addressed appropriately.
- Ensures all support documentation is complete and up to date for each application within the Portfolio/Channel.
- Ensure any internal/client reporting requirements are delivered on time, and to the standard required.
- Accountability for service level and delivery performance for the Application Services portfolio.
- 15+ years in a complex I.T environment
- Demonstrated ability leading a geographically diverse delivery team.
- Detailed understanding of the Australian Banking Industry and APRA compliance requirements
- Proven end integration knowledge of a multi-platform applications/infrastructure portfolio, with detailed operational understanding of a banking environment from an enterprise perspective.
- Strong communication skills, utilized to effectively manage a culturally diverse team.
- Detailed understanding and working experience of the Software Development Lifecycle and ITIL.
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