(BK091) | Duty Manager

(BK091) | Duty Manager

17 Nov
|
Rydges Adelaide
|
Adelaide

17 Nov

Rydges Adelaide

Adelaide

Rydges Adelaide is now looking for a Duty Manager to lead the Front Office team. We require a "can do" attitude and a willingness to strive for the best. We are looking for someone to be the friendly welcoming face of the hotel and to exceed our guests' expectations with your customer service skills. The successful applicant will be enthusiastic, have high expectations, use their initiative and work well under pressure. 



As a Duty Manager you will report directly to the General Manager. Your tasks and responsibilities will consist of, but are not limited to the following:



- Cross checking and balancing work completed during the day for all outlets.

- Provide exceptional customer service





• Checking in/out guests and making reservations



• Ensure accurate charges for payments through cash, credit card, room charge etc, as well as maintaining accurate guest records



• Prepare reports to reflect daily trading results of the hotel



• Handle complaints in a professional manner



• Be responsible for the hotel in the absence of senior management



The right candidate will be available to work on a rotating roster and available during the week and on weekends. You must be able to work autonomously and show great attention to detail.



Previous experience with Opera PMS is essential.



Contact 08 8216 0300

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/8558961/bk091-duty-manager-adelaide/?utm_source=html

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