Generate home loan opportunities through your own proven ability to self-source Ability to identify an acceptable level of lending risk in line with Suncorp-s risk statement Brisbane / Brisbane Bayside The Role As the Senior Mobile Lending Manager, you will identify and develop sources for new home loan customers, whilst adhering to the risk appetite of the Organisation. Key Responsibilities Implement and monitor a marketing and business plan (that would generally have a 1-year timeframe), and subsequent achievement to the goals set. Monitor and analyse sales, service and credit quality. Identify and implement corrective activity where performance gaps exist within budgeted targets.
Generate opportunities for sales specialists for Bank and General Insurance products using the agreed sales process. Provide options for appropriate solutions to home loan and small business customer needs. Support improvement and monitor the relevant customer service / customer satisfaction outcomes for the portfolio. Provide effective feedback to operational, segment and risk areas via Regional Operations Manager on issues that have an impact on that area of Suncorp-s business Ability to identify an acceptable level of lending risk, in line with Suncorp-s risk appetite statement, and to maximise profit from that transaction. Support and demonstrate a risk management culture in line with Suncorp-s values Proactive identification and escalation of risks and issues related to your role responsibilities & captured as a service request in Ignite. Adherence to the Bank-s complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses. Skills & Experience Demonstrated experience in writing & assessing quality credit submissions whilst balancing the needs of the customer with the risk appetite of our organisation. Demonstrated history of self-sourcing your own business (This role receives limited opportunities from our store network, to be successful, you need to source your own business. A tertiary qualification in business, commercial or finance is desirable Benefits Flexible working arrangements – such as working from home 1 day per week. Discounted home Loan and Personal Loan rates. Employer of choice for gender equality. Discounts of up to 25% on our various Insurance, Banking & Superannuation products Flexible working environment and arrangements; genuine focus on work-life balance Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing) We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition) About Us Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-20 ASX-listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners. Apply now Back to search results Advertised: 08 Oct 2020 E. Australia Standard Time Applications close: 17 Nov 2020 E. Australia Standard Time Share this: | More
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