Customer Service / Collections | [I-801]

Customer Service / Collections | [I-801]

17 Nov
|
Public Provider
|
Queensland

17 Nov

Public Provider

Queensland

Rate of $41.31 + Super



Long Term Assignment (at least end of June)



Brand New Offices in Ipswich



State Government Roles



Immediate Start (14/12)



Full Training Provided



Apply to Us and Support Local Qld Agency



Time off Across Xmas (24/12 - 4/1)



Our client a major Qld Government Department is seeking multiple Service Officers to be part of this Call Centre Project in an exciting new location in Ipswich.



In this role you will be executing proactive debt collection methods to support their clients in meeting their obligations by facilitating the receipt of payment.



More specifically you will offer a high level of customer service by providing accurate and consistent information and / or education to clients,

you will analyse and interpret relevant legislation and data while exercising sound judgement to make effective decisions and / or recommendations. You will also negotiate effectively and take appropriate actions to recover outstanding debts.



To apply for this role, first and foremost we want individuals that are willing to learn with a positive attitude, have experience in a challenging and high demand environment, excellent computer literacy, strong communication, and admin skills that allow for the setting up of payment plans and customer validation. Any experience in Debt Collection will be most welcome. In addition, you will need strong negotiation skills, persistence, a resilient personality along with the ability to apply legislation and / or policy and follow procedure.



Don't hesitate, these are great long term full time casual positions available for those willing to commit until mid next year.



For an immediate interview please forward your resume by clicking the apply tab below



About Us:



FINDMEA is a local Qld based agency with National Reach and a passion for what we do. With over 40 years experience we know how to care for our candidates and ensure we see beyond the resume to uncover your true potential.



Pleaseclick hereto apply.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/8558658/customer-service-collections-i-801-queensland/?utm_source=html

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