Employment Service Provider
New South Wales
Call centre operators require excellent telecommunication skills and a strong knowledge of their service or product to effectively assist customers.
Excellent knowledge of their business product or service and how it can benefit customers Excellent communication and customer service skills over the phone Strong listening skills and ability to ask good questions Strong sales skills for promoting further interest in their product Top notch organisational skills for paperwork and roster management duties Excellent teamwork skills to assist, train, and provide feedback towards other call centre operator
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