Customer Success Assistant LA927

Customer Success Assistant LA927

17 Nov
Running Science

17 Nov

Running Science


About Running Science

We are a well known specialty shoe store and sport podiatry clinic in the heart of Rozelle, Sydney. Don’t let our name and retail-appearing shop front fool you - we are a service business and welcome all who wish to prioritise health and wellness; regardless if you’re “ a runner” or not. 

At Running Science, we don’t sell shoes off the shelf or online. We recognise the significant connection between shoes, their influence on an individual’s biomechanics and their possible effect on physical activity levels. Therefore, we train all of our shoeFITTRs and guide our customers through a shoe fitting process.

We don’t get caught up in the latest fad or flashiest brand - we prioritise the health of the individual in front of us. Our in-house sports podiatry clinic anchors our focus and offers a clinical service for our customers.

About The Role

We’re excited to have a brand new position available here at Running Science: Customer Success Assistant.

Just as a Golf Caddie is integral to the performance of their teammate by offering support and advice, our Customer Success Assistant or “FIT Caddie” will be instrumental for our shoeFIT Service.

Responsibilities include:

- Providing support to our shoeFITTRs and enhancing the fitting process

- Assist in shoe selection and recommendations, as well as attending customers during their visit

- Answering customer enquiries via telephone and email

- Assisting with stock and inventory

- Contribute to an overall positive environment

This is a permanent part-time position for Monday-Thursday. 

Opportunities include:

- Initial and ongoing in-house shoeFIT Training

- Ability to mould and grow role to make it your own

- Add value to our customers' wellbeing and influence physical activity levels

- Key member in reputable business

About You

Must have:

- Align with our health and wellness morals

- Exceptional interpersonal skills

- Strong ability to use own initiative and work in dynamic environment

- Positive and “can do” attitude

Highly Desired:

- Experience in 1-to-1 professional services (eg. allied health, clinic or consultative)

- Knowledge of anatomy (specifically foot and lower limb anatomy)

Do you think you could be our very first Customer Success Assistant? 

To apply, please submit a 1-page resume and 1-page covering letter by Tuesday 24th November 2020. 

If you have any questions or would like more information about this role, please email our Head of Marketing at [email protected]

The original job offer can be found in Kit Job:

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: customer success assistant la927
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert