Hospitality - Hotel Guest Services (Reception & Reservations) and Wait Staff - [YOI-897]

Hospitality - Hotel Guest Services (Reception & Reservations) and Wait Staff - [YOI-897]

17 Nov
Best Western Ascot Lodge Motor Inn

17 Nov

Best Western Ascot Lodge Motor Inn


Best Western Ascot Lodge Motor Inn and Cascades Restaurant, located in Goondiwindi (Queensland) has two positions available. You must have relevant experience in one or both of the following areas:

Guest Service Agent / Hotel Front Desk ( Reception and Reservations)

• experience in an international hotel chain will be highly regarded

Front of House / Wait Staff (Cascades Restaurant)

• RSA required;

• barista and drinks experience essential;

• experience in an a la carte restaurant will be highly regarded.

The opportunity provides consistent work, regular weekly income and safe, clean,

comfortable accommodation (own air-conditioned bedroom in a fully furnished and equipped near-new residence adjacent to the hotel property, at a reasonable weekly rate of $165 - $185 per week including utilities and WiFi). Access to the hotel pool is available during your leisure time.

The position provides approximately 30 - 35 hours per person per week at casual rates of pay and you may be required to work additional hours most weeks. Hourly rates of pay are Monday-Friday $26.03; Saturday $31.23; Sunday $36.44; and Public Holidays $52.05. Shift allowances apply on some shifts depending on start / finish times.

We are open for business 7 days per week, and weekend shifts are a regular component of the roster. Split shifts (morning and evening) and some early (6.00am) starts are involved, but a variety of shift times will be rostered to distribute the workload among employees.

Good spoken English language and written communication skills are essential, as are skills and experience relevant to the various roles. You must be able to work cohesively in a team-based environment, as well as being able to work independently.

Best Western Ascot Lodge Motor Inn is a TripAdvisor Hall of Fame recipient, and Cascades Restaurant has been awarded consecutive TripAdvisor Certificate of Excellence / Travellers' Choice awards. We have been recognised by the industry and the public as a “Best Of Queensland Experience”. We build our success on delivering our customers and guests a “capital city” experience based on superior quality and outstanding customer service standards. We cater for corporate and leisure customers, and groups.

Shared accommodation (own air-conditioned bedroom) in a modern, fully furnished, air-conditioned 3 bedroom house is available. Cost is $165 - $185 per week (dependent on bedroom type) which includes utilities and Wi-Fi (Telstra NBN unlimited data plan). Access to the hotel pool is available during your leisure time. The house is shared with other international travellers working with us. Please note that there is a “no parties” policy for the house.

Goondiwindi was recognised in 2018 as Queensland's best country town. Services and facilities include a diverse main street with hotels, restaurants and coffee shops, retail and fashion stores, hairdressers, and cinema. National supermarkets and fast food outlets are represented. There is a modern, well-equipped, affordable gym in town as well as walking paths / trails beside the Macintyre River.

The original job offer can be found in Kit Job:

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