(ONJ-937) - Claims Advisor

(ONJ-937) - Claims Advisor

15 Nov
Suncorp Group

15 Nov

Suncorp Group


The Role

We currently have positions available for customer service focused professionals to join our Workers Compensation Claims team in Newcastle on a 12 Month, full-time basis.

The purpose of this role is to act as key relationship manager and contact point for the customer providing support for recovery from injury.

Key Responsibilities

- Proactively manage a portfolio of claims in accordance with legislative, regulatory and procedural guidelines to achieve cost effective and timely claim resolutions

- Understanding of the relevant legislative requirements in detecting and deterring fraud in accordance with the Act and Guidelines

- Making ongoing accurate and timely compensation payments.

- Engaging with stakeholders on a regular basis to ensure we are meeting the injury related needs of each claimant

- Provide an excellent level of customer service to the legislative authority, employers and injured workers through compliance with legislation, timely response times and efficiency in processing.

Skills & Experience

- Claims Management experience

- Previous Workers Compensation experience

- Degree in Business, Commerce, Allied Health or related field - Desired

- Exceptional communication and time management skills. 

- Computer skills

Our Benefits

- Discounts of up to 25% on our various Insurance, Banking & Superannuation products

- Flexible working environment and arrangements; genuine focus on work-life balance

- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)

- We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)

The original job offer can be found in Kit Job:

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