(ONJ-937) - Claims Advisor

(ONJ-937) - Claims Advisor

15 Nov
|
Suncorp Group
|
Newcastle

15 Nov

Suncorp Group

Newcastle

The Role



We currently have positions available for customer service focused professionals to join our Workers Compensation Claims team in Newcastle on a 12 Month, full-time basis.



The purpose of this role is to act as key relationship manager and contact point for the customer providing support for recovery from injury.



Key Responsibilities



- Proactively manage a portfolio of claims in accordance with legislative, regulatory and procedural guidelines to achieve cost effective and timely claim resolutions

- Understanding of the relevant legislative requirements in detecting and deterring fraud in accordance with the Act and Guidelines

- Making ongoing accurate and timely compensation payments.



- Engaging with stakeholders on a regular basis to ensure we are meeting the injury related needs of each claimant

- Provide an excellent level of customer service to the legislative authority, employers and injured workers through compliance with legislation, timely response times and efficiency in processing.



Skills & Experience



- Claims Management experience

- Previous Workers Compensation experience

- Degree in Business, Commerce, Allied Health or related field - Desired

- Exceptional communication and time management skills. 

- Computer skills



Our Benefits



- Discounts of up to 25% on our various Insurance, Banking & Superannuation products

- Flexible working environment and arrangements; genuine focus on work-life balance

- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)

- We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/8532109/onj-937-claims-advisor-newcastle/?utm_source=html

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