At AIA, our vision is to help people live healthier, longer, better lives by encouraging them to make positive lifestyle changes one step at a time. Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Insurance for Life, Health and Wellbeing. The Opportunity at AIAThe position of Distribution Agreement Governance Support will be a key member in the Banca, Partnerships and Advice team reporting into the Head of Bancassurance. This position can be based in either Melbourne or Sydney. The successful applicant will be working with our strategic partner to ensure Distribution Agreement governance and reporting requirements, including DMG, DSC,
Risk Forum – in addition to any other forums the partnership agrees to establish (e.g. Affiliated Advice Forum, Vitality for Staff Monthly BURs) are operational. Additionally, they will support the adherence to the Distribution Agreement, ensuring all teams are aware of their accountabilities and deliverables. Key Responsibilities Provide tools, templates and requirements to AIA teams to fulfill obligations and provide guidance on notification processes. Responsible for maintaining a list of ownership of Distribution Agreement obligations to ensure all internal teams are aware of their accountabilities and deliverables. Maintain AIA Distribution Partnership email address. Manage the AIA in-boxes for notifications and escalations, to fulfill the DA obligations in each scenario. Provide direct support (minutes and actions) to the DSC, DMG, Risk Forums and other forums as required this will require working with partner to align and seek approval from both our strategic partner and AIA. Responsible for the DA governance schedule which includes joint meetings and internal preparation sessions (as required), ensuring EAs have scheduled meetings as required. Work with our strategic partner to developing agendas for Governance Forums and ensure the documentation meets the expectations of the forum, this may involve creation of papers. Maintain a central repository of all governance forums documentation. Consolidate monthly SLA reporting for Life and Health Distribution Agreements working with internal teams to understand any missed SLAs. Skills and Experience Strong financial services or professional services experience Strong administration and/or coordinator experience Excellent stakeholder management skills Excellent presentation and communication skills likely gained in administration, project management or customer service roles Ability to work in situations of ambiguity and competing interests Applications close 2 October 2020. Please contact [email protected] with any enquiries (enquiries only, we are not accepting email applications). Agencies please note: All AIA vacancies are managed by our internal Talent team and we will not accept any unsolicited resumes. If we require additional support, we will reach out to our preferred agency partners. Thank you. Healthier, Longer, Better Lives At AIA, wellbeing is at our core. We understand that healthy employees are happy employees. That’s why we have a culture of care that promotes wellbeing and flexibility, recharge days, flexible work arrangements and an AIA Vitality membership. We focus on career development, people development and leadership capability, so that you’ll be nurtured and have every opportunity to reach your full potential. We recognise your efforts and hard work because we understand that everyone in our AIA family is important. When people feel valued, they become more productive and satisfied, and we want you to feel inspired every day. We are an equal opportunity employer that embraces and values diversity and inclusion in our workforce. We believe that for people to be their best selves at work, they must feel they can be themselves. We celebrate both our differences and similarities including how we dress, and we trust our employees to dress appropriately and comfortably for their day. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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