(CWK-606) Change Management Contractors

(CWK-606) Change Management Contractors

15 Sep
Chrysalis Software Solutions
Australian Capital Territory

15 Sep

Chrysalis Software Solutions

Australian Capital Territory

Job Information

Industry IT Services Work Experience 9-10 years City Canberra State/Province Australian Capital Territory Zip/Postal Code 2600

Job Description

Department of Education, Skills and Employment

Change Management Contractors


The department is seeking to engage contractors to deliver change management services for an IT project. 

The Specified Personnel will use their knowledge and experience in change management to assist the team with the following but not limited to the following activities: 

1. Stakeholder management Identifying and manage all stakeholder critical to the implementation success including 

Conducting stakeholder analysis; and 

Preparing stakeholder impact analysis 

2. Change and transition management Design and develop a fit for purpose change management and communications strategy to 

Support affected stakeholders to adopt the new arrangements and; 

Engage with new capabilities 

3. Training and education 

Assist in the design and development of training materials; and 

Assist in the delivery of training to stakeholders 

4. Communications 

Assist in the design and development of communication events and promotional materials to support effective sector engagement and change management 

5. Other- In addition, the Services will include: 

attending meetings and being available for consultation as required; 

following the department’s program protocols for communication with stakeholders, the format of documents, clearance processes, consultation, timeframes and security arrangements; 

engagement with the relevant Senior Executive such as Deputy Secretaries, First Assistant Secretaries and Assistant Secretaries, teams and external stakeholders as required; 

working with other contractors and consultants employed by the department; and 

reporting to department governance bodies, or government bodies, as required


- High level of expertise in delivery of change management

- Experience working for or with the public sector

- The successful candidate will need to be willing to understand the department’s current system landscape, technology platforms and interactions with Whole of Government services and other departments.

- The location of work will be in Canberra, onsite at the department’s offices, as directed by the department. In the event that the Specified Personnel are not ordinarily located in Canberra, options to work remotely will be considered by the department.

- High level verbal, written and interpersonal communication skills

- Experience in a customer service environment.

Application closing date:  Wednesday 23 September 2020

Estimated start date:  12-10-2020

Location of work:  Australian Capital Territory

Length of contract:  Up to 30 June 2021

Contract extensions:  Potential annual contract extensions

Security Clearance:  Ability to obtain baseline clearance

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