UX Designer - [MD20]

UX Designer - [MD20]

15 Sep
Suncorp Group

15 Sep

Suncorp Group


About the role

As the UX Designer, you’ll bring fresh and expert UX design skills to lead our digital capability to the next level for our customers. You will not only assist in solving high level business and customer challenges with fellow UX designers, but also work collaboratively with a wider group of stakeholders including product owners, content, writers, SEO and technical (dev) teams.

You’ll be working across both Web (websites) & App applications. An understanding of working with and applying component design thinking (design systems) is also beneficial, as Suncorp’s environments are embedded in this approach.

You will work across a range of applications and initiatives,

using your adaptability to changing business objectives.

More specifically you will

- Design a range of solutions and optimisation recommendations from initial inception & problem definition stage (with both business & technical stakeholders) to final designs for development teams (detailed UI).

- Suggest direction on customer insight gathering and user testing. Either running, briefing or overseeing such research activities.

- Create design outputs encompassing both initial high-level design flows, right through to both micro screen interactions and detailed UI assets.

- Present design concepts to key business stakeholders at all stages of product lifecycle (initial sketch, wireframe, interactive prototype, improvement cycles). Justify why such solutions are preferable from both a design, customer & business perspective.

- Influence stakeholders of best practice and evidence-based design solutions.

- Be responsible to deliver upon design projects in a timely manner.

- Feel comfortable in providing design mentorship, guidance and advice to other UX designers within the wider team.

- Strive for integration with other brand and digital marketing initiatives, including campaign and search activity.

- Engage with and work collaboratively with development teams to explore the best ways to implement and leverage available technology.

- Build and manage relationships within the wider digital experience teams and external partner agencies if required.

Knowledge and Experience

- A depth of experience in UX design.

- Knowledge of responsive web, including mobile (App) and emerging mobile digital capabilities, with keen eye for detail and usability/accessibility standards.

- Ability to distil complex information and contextualising it for specific user segments, scenarios and business contexts.

- An applied understanding of UX methodologies including HCD, User research, Interaction & Interface Design, Information Architecture

- Proficient in use of Adobe, Sketch (UI components) InVision (prototyping). Abstract (controlled hub for your design files) and Zeplin (design handover for development) is desirable.

Experience working on a portfolio that includes both (responsive) web design and best practice for mobile and App environments is desirable.

Our Culture

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

Advertised: 15 Sep 2020 AUS Eastern Standard Time

Applications close: 24 Sep 2020 AUS Eastern Standard Time

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