Strategic Program Manager E-846

Strategic Program Manager E-846

15 Sep

15 Sep



Will you actively create a healthier future for tomorrow?

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.


Medibank is embarking on a multi-year strategic program of work to help improve experience, outcomes and affordability for its members.

The purpose of this role is the management of end to end delivery of initiatives associated with this program of work. The role utilises an agile mindset to drive the evolution of initiatives from concept to reality ensuring the business objectives and key results are achieved. This includes supporting the initiative vision, gathering and prioritising business and customer requirements and embedding changes into the business. Please note that this is a 2 year, fixed-term contract.

How will you add value?

Our vision is to provide our members with distinctive value by improving healthcare outcomes, experience and affordability.

You will contribute to this by supporting the initiative vision, gathering and prioritising business and customer requirements and embedding changes into the business.

Further requirements will include:

- Bringing business strategy to life by overseeing delivery of both end to end propositions and shorter-term initiatives to drive change in the commercial arrangements with providers across the short, medium and longer term

- Leading teams and key stakeholders to ensure propositions and initiatives are delivered in accordance with the business objectives and key results

- Sourcing opportunities for innovation across the business, providing external perspectives and performing retrospectives

- Being a trusted adviser to the stakeholders by dealing with ambiguity and solving business challenges, including contributing to creative solution design and assisting with estimation and feasibility

- Leading proposition delivery using the Medibank Business Delivery Framework to keep initiatives on track while actively managing issues, risks and dependencies

What are we looking for?

We are looking for a strategic thinker with extensive experience in leading the delivery of business outcomes. In addition, you will possess the following:

- Proven direct experience in leading projects in a program management capacity

- Experience leading virtual sprint / project team in an Initiative / SCRUM / Project Delivery role

- Advanced communication skills, including ability to structure a story and communicate with clarity to influence executive audiences

- Ability to manage senior stakeholder relationships, negotiate and influence including the ability to balance and manage diverse and conflicting stakeholder interests

- Ability to deal with complexity, including use of issue-based problem solving and other strategy frameworks to define and solve problems

- Exposure to agile sprint-based delivery tools such as Trello or JIRA

- Excellent analytical skills.

- Demonstrated success in customer insight-based innovation / product development.

- Business case development experience (including financial analysis).

Experience within the healthcare sector or private health insurance is desirable but not essential.

The original job offer can be found in Kit Job:

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