H038 Senior Technical Instructor

H038 Senior Technical Instructor

15 Sep
Red Hat, Inc.

15 Sep

Red Hat, Inc.


Job summary

Make an impact in the world's leading open source technology company. The Red Hat Technical Training team in Australia is looking for a Senior Technical Instructor to join us in supporting our training deliveries across Australia and New Zealand (ANZ) in Melbourne, Australia. In this role, you will deliver training programs, technical workshops, and certification exams to our customers and partners. You will also assess learning needs and create learning plans for customer teams. Partner instructors will depend on your guidance and support. As a Senior Technical Instructor, you'll need to have excellent communication skills and experience with Red Hat's technical training.

Primary job responsibilities

- Facilitate Red Hat Training classes

- Facilitate Red Hat certification exams

- Guide discussions with customers to scope training needs

- Plan and carry out presales activities with the local Training Sales team

- Assist the Training Services Sales team in additional sales initiatives to grow the training business

- Serve as a technical account manager for a dedicated set of training partners; help them train instructors and assist them as they grow their business

- Work with the Global Training and Certification teams to design and test new courses and certifications

- Build and deliver customized courses

- Participate in internal projects and pilots as needed to ensure that offerings are effective prior to wide-scale general availability

Required skills

- 8+ years of industry experience, 5+ of which are in instruction

- Red Hat Certified Engineer (RHCA) certification

- Knowledge of and experience with Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), automation, etc.

- Solid background in Linux or UNIX system administration and deployment

- Ability to communicate effectively at all levels throughout the organization

- Exceptional course facilitation and management skills

- Willingness to travel up to 50%

- Team-oriented with initiative, positive attitude, and enthusiasm

- Demonstrated ability to work both on your own and as a member of a collaborative team

The following are considered as a plus:

- Higher levels of Red Hat Certified Architect (RHCA) certification with specialization in Red Hat OpenShift, Red Hat OpenStack Platform, and Red Hat Ansible Automation Platform

- Experience with application development or application modernization

- Virtual training facilitation experience

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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