Customer Service and Sales Representative | [OV-09]

Customer Service and Sales Representative | [OV-09]

31 Jul
|
TSA
|
Victoria

31 Jul

TSA

Victoria

Customer Service and Sales Representative





Our Company





TSA Group is one of Australia's leading national providers of outsourced sales and customer service support, assisting clients with their outbound and inbound telemarketing, sales consultancy and customer service.





We now have an exciting opportunity for enthusiastic individuals with a strong customer focus & sales acumen to represent one of Australia-s largest Moving Companies, assisting with utility & telco connections.





TSA is Offering





Full time Employment





An attractive Incentive Structure





An exciting opportunity to be a part of a new business program





Career development and progression opportunities





Your New Role







Your role will be to assist our customers with new Electricity, Gas & Telco connections for their new home





You will build rapport with customers and assist with resolving general enquiries.





Using your well-developed sales and service skills, you will gain a thorough understanding of the customer's needs, identify the best possible solution through discovery & rapport building, and provide a -best fit- solution for the customer - all whilst promoting & maintaining our clients excellent reputation.





What you'll be doing





Building rapport with customers in a friendly and professional manner





Endeavour to resolve customer queries on the first occasion and manage expectations correctly





Maintain detailed records of customer interactions and process customer account information





Criteria





You will be passionate about helping people and possess;





Great phone handling skills





Exceptional interpersonal skills





Team player, working collaboratively to exceed expectations





Previous experience working in a sales or customer service centre desirable





Numerous positions available.





Why wait- to start your career with TSA!





send your resume to syed.mustafatsagroup.au





Our Company TSA Group is one of Australia's leading national providers of outsourced sales and customer service support, assisting clients with their outbound and inbound telemarketing, sales consultancy and customer service. We now have an exciting opportunity for enthusiastic individuals with a strong customer focus & sales acumen to represent one of Australia-s largest Moving Companies, assisting with utility & telco connections. TSA is Offering Full time Employment An attractive Incentive Structure An exciting opportunity to be a part of a new business program Career development and progression opportunitiesYour New Role Your role will be to assist our customers with new Electricity, Gas & Telco connections for their new home You will build rapport with customers and assist with resolving general enquiries. Using your well-developed sales and service skills, you will gain a thorough understanding of the customer's needs, identify the best possible solution through discovery & rapport building, and provide a -best fit- solution for the customer - all whilst promoting & maintaining our clients excellent reputation. What you'll be doing Building rapport with customers in a friendly and professional manner Endeavour to resolve customer queries on the first occasion and manage expectations correctly Maintain detailed records of customer interactions and process customer account informationCriteria You will be passionate about helping people and possess; Great phone handling skills Exceptional interpersonal skills Team player, working collaboratively to exceed expectations Previous experience working in a sales or customer service centre desirableNumerous positions available. Why wait- to start your career with TSA! send your resume to syed.mustafatsagroup.auThe application form will include these questionsWhich of the following statements best describes your right to work in Australia-Have you worked in a call centre before-What's your expected annual base salary-Do you have experience in a sales role-How much notice are you required to give your current employer-In which suburb do you reside andsho w do you commute-Will travelling to our Burwood office be doable for you-

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/7153158/customer-service-and-sales-representative-ov-09-victoria/?utm_source=html

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