Contact Centre Officer (ZKK-797)

Contact Centre Officer (ZKK-797)

30 Jul
|
Davidson Corporate
|
Brisbane

30 Jul

Davidson Corporate

Brisbane

Contact Centre Officer



- Brisbane Northside

- Fast-paced environment

- Deliver exceptional client service



About the Company

Davidson Recruitments are experts in matching the best talent with the most exclusive opportunities in the marketplace. Our Corporate team specialise in the recruitment for accounting & finance, administration, marketing & communications and contact centre. Opportunities have become available for experienced Contact Centre Agents for 2 month assignments located in Chermside.



About the Role



- Answering and responding a high volume of incoming calls from the public

- Resolve and triage customer queries as required



- Synthesising and relaying information back in a clear and concise manner

- Utilising a database to look up information and data entry

- Email correspondence and inbox management as required



About You

You will have previous experience in a client service or contact centre setting. Working as part of a large organisation, you will play your part in showcasing exceptional service delivery. The ability to think on your feet and the ability to navigate a high volume environment are essential to success in this role. This role will potential require you to work a 24/7 rotating roster.



The Benefits



- Highly competitive hourly rate + super

- All training provided

- Parking available on-site

- Supportive contact centre team leaders and management



Applications are only being accepted via the SEEK portal.



Davidson is currently receiving a record number of applications for all job opportunities. We are doing all we can to connect with each and every applicant in a timely manner. Should there be a delay in connecting with you or, in this instance, you are notified via email that your application was unsuccessful, we apologise and thank you for your understanding during such a unique time in our history.



davidsonwp.com

BRISBANE | MELBOURNE | SYDNEY



About the Company

Davidson Recruitments are experts in matching the best talent with the most exclusive opportunities in the marketplace. Our Corporate team specialise in the recruitment for accounting & finance, administration, marketing & communications and contact centre. Opportunities have become available for experienced Contact Centre Agents for 2 month assignments located in Chermside.



About the Role



- Answering and responding a high volume of incoming calls from the public

- Resolve and triage customer queries as required

- Synthesising and relaying information back in a clear and concise manner

- Utilising a database to look up information and data entry

- Email correspondence and inbox management as required



About You

You will have previous experience in a client service or contact centre setting. Working as part of a large organisation, you will play your part in showcasing exceptional service delivery. The ability to think on your feet and the ability to navigate a high volume environment are essential to success in this role. This role will potential require you to work a 24/7 rotating roster.



The Benefits



- Highly competitive hourly rate + super

- All training provided

- Parking available on-site

- Supportive contact centre team leaders and management



Applications are only being accepted via the SEEK portal.



Davidson is currently receiving a record number of applications for all job opportunities. We are doing all we can to connect with each and every applicant in a timely manner. Should there be a delay in connecting with you or, in this instance, you are notified via email that your application was unsuccessful, we apologise and thank you for your understanding during such a unique time in our history.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/7149043/contact-centre-officer-zkk-797-brisbane/?utm_source=html

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