QP13 Customer Relations Officer

QP13 Customer Relations Officer

29 Jul
|
Department of Local Government, Sportand Cultural Industries
|
Western Australia

29 Jul

Department of Local Government, Sportand Cultural Industries

Western Australia

Customer Relations Officer





Western Australian Museum





Position No Pool Ref 14484





Salary/Level Level 2, $61,172 - $66,256 pa pro rata PSGOGA





Join the dynamic team delivering Western Australia-s new world-class museum





There are two positions currently being advertised and there will also be a Pool running for a period of 24 months from the initial appointment. Applicants deemed suitable will be placed into this pool where appointments be considered for similar vacancies for , , casual, fixed term or permanency.





Position 1 - 13288 Customer Relations Officer





This is a part time 0.6FTE or 45 hours per fortnight,

fixed term position working 4.5 hours per day Monday to Friday until with a possibility of extension and permanency.





Position 2 - 14484 Customer Relations Officer





This is a part time 0.24FTE or 18 hours per fortnight, position working 4.5 hours per day Friday to Saturday.





LocationThese positions are currently located in historic Fremantle, close to the bustling cafe strip and tourist sights. During the positions will be relocated to when the New Museum for WA opens in the Cultural Centre.





As a Customer Relations Officer you will be required to perform the following duties





Provide an information, ticketing and booking service to members of the public.





Maintain customer information within a specialised Customer Relationship Management database.





Process credit card and Eftpos payments in compliance with audit standards.





Respond to customer comments and complaints and take appropriate remedial action.





Other duties as required with respect to the skills, knowledge and abilities of the employee.





To ApplyPlease on the -APPLY FOR THIS JOB- button and you will be automatically redirected to the JobsWA advertisement. If you are not directed to the JobsWA advertisement, please visit . You will need to key in the Position Number 14484 into the -Web Search No. Position Number or Keywords- box on the website to access the advertisement.





deadline Thursday, 3





Join the dynamic team delivering Western Australia-s new world-class museum There are two positions currently being advertised and there will also be a Pool running for a period of 24 months from the initial appointment. Applicants deemed suitable will be placed into this pool where appointments be considered for similar vacancies for , , casual, fixed term or permanency. Position 1 - 13288 Customer Relations Officer This is a part time 0.6FTE or 45 hours per fortnight, fixed term position working 4.5 hours per day Monday to Friday until with a possibility of extension and permanency. Position 2 - 14484 Customer Relations Officer This is a part time 0.24FTE or 18 hours per fortnight, position working 4.5 hours per day Friday to Saturday. LocationThese positions are currently located in historic Fremantle, close to the bustling cafe strip and tourist sights. During the positions will be relocated to when the New Museum for WA opens in the Cultural Centre. As a Customer Relations Officer you will be required to perform the following duties Provide an information, ticketing and booking service to members of the public. Maintain customer information within a specialised Customer Relationship Management database. Process credit card and Eftpos payments in compliance with audit standards. Respond to customer comments and complaints and take appropriate remedial action. Other duties as required with respect to the skills, knowledge and abilities of the employee.To ApplyPlease on the -APPLY FOR THIS JOB- button and you will be automatically redirected to the JobsWA advertisement. If you are not directed to the JobsWA advertisement, please visit . You will need to key in the Position Number 14484 into the -Web Search No. Position Number or Keywords- box on the website to access the advertisement.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/7142600/qp13-customer-relations-officer-western-australia/?utm_source=html

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