Customer Support Administrator [TF-367]

Customer Support Administrator [TF-367]

29 Jul
Synargy Limited Partnership

29 Jul

Synargy Limited Partnership


Our team is passionate about their work and we surround ourselves with like-minded people. We now have a fantastic opportunity for a highly motivated, customer focused individual to join our team based in Hendra. This is a full-time permanent position.

Key Responsibilities:

- Receiving and managing general customer enquiries on a daily basis via phone and email

- Working within the repairs team to manage work approvals and warranty claims, ensuring accuracy and compliance with company policies

- Liaison with repair agents and customers to facilitate warranty solutions

- Answering general customer enquiries, processing customer orders and liaising with warehouses in regards to the status of orders

- General office administration and reporting

Key attributes:

- Excellent communication skills and a professional phone manner

- Strong problem solving and investigative skills

- Proven experience in a similar type role would be advantageous 

- The ability to meet deadlines with confidence

- Experience working in a busy, team based office environment

- Excellent time management and organisational skills     

- High level of numeracy and literacy

- Conscientious – you have  high attention to detail, a talent for multi-tasking and are passionate about your work

- Intermediate level in Microsoft Office, including Excel and Word

- Administration software experience

Critical to your success, will be your genuine passion for dealing with people and positive, can-do attitude toward all you encounter.

If you are a self-starter, looking for a new challenge, please email us a cover letter, together with your CV to [email protected] .  Applications close 23rd August 2020.

The original job offer can be found in Kit Job:

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