Customer Support Administrator [TF-367]

Customer Support Administrator [TF-367]

29 Jul
|
Synargy Limited Partnership
|
Brisbane

29 Jul

Synargy Limited Partnership

Brisbane

Our team is passionate about their work and we surround ourselves with like-minded people. We now have a fantastic opportunity for a highly motivated, customer focused individual to join our team based in Hendra. This is a full-time permanent position.



Key Responsibilities:



- Receiving and managing general customer enquiries on a daily basis via phone and email

- Working within the repairs team to manage work approvals and warranty claims, ensuring accuracy and compliance with company policies

- Liaison with repair agents and customers to facilitate warranty solutions

- Answering general customer enquiries, processing customer orders and liaising with warehouses in regards to the status of orders



- General office administration and reporting



Key attributes:



- Excellent communication skills and a professional phone manner

- Strong problem solving and investigative skills

- Proven experience in a similar type role would be advantageous 

- The ability to meet deadlines with confidence

- Experience working in a busy, team based office environment

- Excellent time management and organisational skills     

- High level of numeracy and literacy

- Conscientious – you have  high attention to detail, a talent for multi-tasking and are passionate about your work

- Intermediate level in Microsoft Office, including Excel and Word

- Administration software experience





Critical to your success, will be your genuine passion for dealing with people and positive, can-do attitude toward all you encounter.



If you are a self-starter, looking for a new challenge, please email us a cover letter, together with your CV to [email protected] .  Applications close 23rd August 2020.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/7142535/customer-support-administrator-tf-367-brisbane/?utm_source=html

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