Operations Support Guru - (PKP-985)

Operations Support Guru - (PKP-985)

29 Jul
|
fibreHR
|
Melbourne

29 Jul

fibreHR

Melbourne

Operations Support Guru



Happiness Concierge works with some of the world’s largest firms to create World Class Cultures. Through consultancy, training, online programmes, webinars and coaching practices they have helped thousands of people and businesses achieve the cultures and lives they desire.



Happiness Concierge is looking for an exceptional Operations Support Guru to ensure all their projects run seamlessly. Reporting directly to the CEO, you will be at the very heart of everything that happens in the business, guaranteeing that things gets done to the high standards the Happiness Concierge and their clients demand. The CEO prides themselves on being best in class so you will need to share this goal.





This role is extremely diverse and is pivotal to the success of the business; therefore, exceptional communication and reliability is a must. Some days you will swing from being a talent agent, to giving someone a pep talk, to delivering a constructive conversation or to clarifying expectations with a client who may have expressed concerns about an upcoming workshop. So you need to be flexible and be able to focus on the ‘big picture’ when there are lots of moving parts.



Some of what you will be doing:



- End to end project management

- Ensuring everyone is where they need to be, have what they need and are supported to deliver exceptional results

- Gathering, analysing and reporting on data

- Job briefings, coordination and quality assurance on projects

- Coordination of timelines, data and schedules

- Maintaining strong relationships both internally (talent and CEO) and with clients

- Writing succinct briefs with clear must haves vs nice to haves



Skills and experience you will offer:



- A strong drive to being best in class in all aspects of your role

- Exceptional project management experience

- Client management experience (ideally including taking briefs and reporting to clients)

- Ability to work under pressure with multiple deadlines and targets

- Ability to motivate yourself to work autonomously towards set targets

- Tech savvy and skilled within Google Drive (sheets, presentations)

- Flexibility – you are used to being flexible to meet the needs of clients and stakeholders

- Exceptional written and verbal communication skills

- A structured approach to work that provides transparency and accomplishment in your work



You will be well suited if you have come from a busy, project-based role and you have a passion to ensure the success of your team. You ideally have come from a consulting, corporate or professional services background and understand how these businesses operate.



This part time role (5 x half days) is part of a virtual team who work from home. It will be important that you are a self-starter who is organised, highly driven and results focused without supervision.



If this sounds like the right opportunity for you, please apply now. 



Happiness Concierge works with some of the world’s largest firms to create World Class Cultures. Through consultancy, training, online programmes, webinars and coaching practices they have helped thousands of people and businesses achieve the cultures and lives they desire.



Happiness Concierge is looking for an exceptional Operations Support Guru to ensure all their projects run seamlessly. Reporting directly to the CEO, you will be at the very heart of everything that happens in the business, guaranteeing that things gets done to the high standards the Happiness Concierge and their clients demand. The CEO prides themselves on being best in class so you will need to share this goal.



This role is extremely diverse and is pivotal to the success of the business; therefore, exceptional communication and reliability is a must. Some days you will swing from being a talent agent, to giving someone a pep talk, to delivering a constructive conversation or to clarifying expectations with a client who may have expressed concerns about an upcoming workshop. So you need to be flexible and be able to focus on the ‘big picture’ when there are lots of moving parts.



Some of what you will be doing:



- End to end project management

- Ensuring everyone is where they need to be, have what they need and are supported to deliver exceptional results

- Gathering, analysing and reporting on data

- Job briefings, coordination and quality assurance on projects

- Coordination of timelines, data and schedules

- Maintaining strong relationships both internally (talent and CEO) and with clients

- Writing succinct briefs with clear must haves vs nice to haves



Skills and experience you will offer:



- A strong drive to being best in class in all aspects of your role

- Exceptional project management experience

- Client management experience (ideally including taking briefs and reporting to clients)

- Ability to work under pressure with multiple deadlines and targets

- Ability to motivate yourself to work autonomously towards set targets

- Tech savvy and skilled within Google Drive (sheets, presentations)

- Flexibility – you are used to being flexible to meet the needs of clients and stakeholders

- Exceptional written and verbal communication skills

- A structured approach to work that provides transparency and accomplishment in your work



You will be well suited if you have come from a busy, project-based role and you have a passion to ensure the success of your team. You ideally have come from a consulting, corporate or professional services background and understand how these businesses operate.



This part time role (5 x half days) is part of a virtual team who work from home. It will be important that you are a self-starter who is organised, highly driven and results focused without supervision.



If this sounds like the right opportunity for you, please apply now.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/7142534/operations-support-guru-pkp-985-melbourne/?utm_source=html

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