[GRE-907] | Customer Service Operator

[GRE-907] | Customer Service Operator

29 Jul
|
Hays Office Support
|
Tamworth

29 Jul

Hays Office Support

Tamworth

Customer Service Operator



Tamworth



- National Organisation

- Close-Knit Team Culture

- Temp 2 Perm Opportunity



Your new company

This well-known national organisation is seeking a Customer Service Officer for their Tamworth branch. This company is known for their supportive work environment and ‘forward-thinking’ approach. They boast excellent staff retention and a great team culture.



They are looking to bring someone on-board in an ongoing temp role with the view to go permanent. The position is Monday to Friday, 24 hours a week. Days and hours are flexible to you.



Your new role

Within your new role you will be supporting the customer care desk and your main responsibilities will include:





- Assist customers and clients with queries

- Managing a busy switchboard

- Providing excellent service to both internal and external stakeholders

- Form excellent customer relationships

- Display a customer-centric approach to all tasks

- Problem solve and offer solutions

- Record data accurately

- Adhoc administration duties





What you'll need to succeed



- Effective customer service skills, particularly over the phone

- Intrinsically self-motivated and an ability to retain knowledge

- A process driven and outcome focused approach to work

- A strong understanding of compliance

- High integrity and understanding of confidentiality within the workplace

- Advanced MS Office skills and ability to pick up systems quickly

- Prior experience in a customer service based contact centre position





What you'll get in return

You will be working in a supportive, collaborative team and a competitive hourly rate of $26 per hour + Super + Penalty shift rates where applicable and the opportunity to go permanent.



What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



SA Licence number : LHS 297508





Reference Number: 2410584





To apply please click

the 'Apply' button below.



Your new company

This well-known national organisation is seeking a Customer Service Officer for their Tamworth branch. This company is known for their supportive work environment and ‘forward-thinking’ approach. They boast excellent staff retention and a great team culture.



They are looking to bring someone on-board in an ongoing temp role with the view to go permanent. The position is Monday to Friday, 24 hours a week. Days and hours are flexible to you.



Your new role

Within your new role you will be supporting the customer care desk and your main responsibilities will include:



- Assist customers and clients with queries

- Managing a busy switchboard

- Providing excellent service to both internal and external stakeholders

- Form excellent customer relationships

- Display a customer-centric approach to all tasks

- Problem solve and offer solutions

- Record data accurately

- Adhoc administration duties





What you'll need to succeed



- Effective customer service skills, particularly over the phone

- Intrinsically self-motivated and an ability to retain knowledge

- A process driven and outcome focused approach to work

- A strong understanding of compliance

- High integrity and understanding of confidentiality within the workplace

- Advanced MS Office skills and ability to pick up systems quickly

- Prior experience in a customer service based contact centre position





What you'll get in return

You will be working in a supportive, collaborative team and a competitive hourly rate of $26 per hour + Super + Penalty shift rates where applicable and the opportunity to go permanent.



What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



SA Licence number : LHS 297508

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/7142529/gre-907-customer-service-operator-tamworth/?utm_source=html

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