Application Support SME - (E-783)

Application Support SME - (E-783)

30 Jun
|
Technology
|
Victoria

30 Jun

Technology

Victoria

Application Support SME





The Company





is recruiting an experienced Application Support SME for a large non-for-profit in Melbourne. The business has an urgent need for Application & Technical support and maintenance of the business applications and IT systems Procura or Carelink-.





The Role





Reporting directly to the Finance Business Manager, you will carry the responsibility of assisting the organisation to make better and more informed business decisions and providing support to the organisation-s core applications such as Procura or Carelink-.





Other Key responsibilities are





Provide Helpdesk support to Procura or CareLink- users.







Partner with the systems- training specialist to develop quality Procura or Carelink- training resources for new and existing users.





Complete user acceptance testing of Procura or Carelink- upgrades.





Participate in regular testing of Procura or Carelink- functions and upgrades.





Liaise with key stakeholders





Your Profile





You will be a key player in the technology team, providing frontline support for stakeholders across the business. You will be liaising closely with clients, providing IT support remotely for the Procura or Carelink- Application, connectivity and hosting issues among others.





Specific requirements will include the following





Technical knowledge of database structure.





Excellent oral and written communication skills.





2- years of experience support Procura or Carelink-.





Excellent troubleshooting experience of complex problems.





Ability to communicate technical issues clearly and in an easily understood manner to users where required.





Demonstrated understanding of software solutions and their application in a large organisation.





Excellent customer service and frontline technical support experience.





Apply Today





If you feel this would fit your profile, please send your resume by clicking on the apply button 9691 3661.





Job Reference No





06810-0011289012MS





IT'S TIME WE ALL WORK HAPPY.-





The CompanyRobert Half is recruiting an experienced Application Support SME for a large non-for-profit in Melbourne. The business has an urgent need for Application & Technical support and maintenance of the business applications and IT systems Procura or Carelink-. The RoleReporting directly to the Finance Business Manager, you will carry the responsibility of assisting the organisation to make better and more informed business decisions and providing support to the organisation-s core applications such as Procura or Carelink-.Other Key responsibilities areProvide Helpdesk support to Procura or CareLink- users.Partner with the systems- training specialist to develop quality Procura or Carelink- training resources for new and existing usersplete user acceptance testing of Procura or Carelink- upgrades.Participate in regular testing of Procura or Carelink- functions and upgrades.Liaise with key stakeholders Your ProfileYou will be a key player in the technology team, providing frontline support for stakeholders across the business. You will be liaising closely with clients, providing IT support remotely for the Procura or Carelink- Application, connectivity and hosting issues among others. Specific requirements will include the followingTechnical knowledge of database structure.Excellent oral and written communication skills.2- years of experience support Procura or Carelink-.Excellent troubleshooting experience of complex problems.Ability to communicate technical issues clearly and in an easily understood manner to users where required.Demonstrated understanding of software solutions and their application in a large organisation.Excellent customer service and frontline technical support experience. Apply TodayIf you feel this would fit your profile, please send your resume by clicking on the apply button 9691 3661.Job Reference No 06810-0011289012MS

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/7010877/application-support-sme-e-783-victoria/?utm_source=html

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