Senior IT Support Analyst [FSS142]

Senior IT Support Analyst [FSS142]

30 Jun
|
Essential Appointments
|
New South Wales

30 Jun

Essential Appointments

New South Wales

Senior IT Support Analyst





Global Company





Close to Public Transport





Flexible Hours Mon-Fri 700am to 330pm OR 900am to 530pm





Reporting to the Global Infrastructure Manager, you will be responsible for





Provide assistance to our Client-s users and customers in technical support issues





Provide escalated support to the company and its customers through a variety of different tasks





Ensuring the ticketing system is under control and all tickets are responded to





Troubleshooting and maintaining all desktop issues





Manage and configure different types of hardware and technologies





Frontline and backline support





Hardware and Software installations and support







Networking as well as Server support





Virtualization





Application support





And much more as required!





To be successful you must possess the following





Minimum 2 years- experience in a IT Support role - Level 1,2,3, supporting hundreds of users





Previous Supervisor experience, advantageous!





Extensive Hardware knowledge including Desktops, laptops, printers and networking equipment





Windows Server 2008, 2012, knowledge





Cisco, HP and Aruba networking knowledge





A- and N- / CCNA / MCSE certificates, preferred!





TCP/IP knowledge





Working knowledge of MPLS protocols and design





Microsoft Office 365 basic knowledge





Hardware installation, configuration and maintenance Networking and Server skills





Virtualization knowledge, VMWare





Excellent written and verbal communication skills





Good mentoring and people skills





Ability to multitask and meet specific goals set by supervisors and management





Attention to detail





Problem solving skills





Resilient to problems and challenges





If this sounds like you, APPLY NOW!!





Due to the volume of applications we receive, only successful candidates will be contacted. Thank you for applying. Ph 9893 0222 9893 0233 Please the 'Apply Now' button below.





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Reporting to the Global Infrastructure Manager, you will be responsible for Provide assistance to our Client-s users and customers in technical support issues Provide escalated support to the company and its customers through a variety of different tasks Ensuring the ticketing system is under control and all tickets are responded to Troubleshooting and maintaining all desktop issues Manage and configure different types of hardware and technologies Frontline and backline support Hardware and Software installations and support Networking as well as Server support Virtualization Application support And much more as required!To be successful you must possess the following Minimum 2 years- experience in a IT Support role - Level 1,2,3, supporting hundreds of users Previous Supervisor experience, advantageous! Extensive Hardware knowledge including Desktops, laptops, printers and networking equipment Windows Server 2008, 2012, knowledge Cisco, HP and Aruba networking knowledge A- and N- / CCNA / MCSE certificates, preferred! TCP/IP knowledge Working knowledge of MPLS protocols and design Microsoft Office 365 basic knowledge Hardware installation, configuration and maintenance Networking and Server skills Virtualization knowledge, VMWare Excellent written and verbal communication skills Good mentoring and people skills Ability to multitask and meet specific goals set by supervisors and management Attention to detail Problem solving skills Resilient to problems and challengesIf this sounds like you, APPLY NOW!!The application form will include these questionsWhich of the following statements best describes your right to work in Australia-

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/7010870/senior-support-analyst-fss142-new-south-wales/?utm_source=html

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