Administration Support | [V-88]

Administration Support | [V-88]

30 Jun
|
Johns Lyng Group
|
Victoria

30 Jun

Johns Lyng Group

Victoria

Administration Support





Global Home Response





Doncaster Head Office





Employment





Career Growth Opportunities





The Company Take the next step in your career with our Global Home Response team. GHR are an established, innovative and fast paced company, with a reputation for excellence. GHR take pride in delivering residential and light commercial trade services on behalf of major organisations across Australia.The Role An exciting opportunity is available for an enthusiastic and motivated individual to join our Head Office team in Doncaster. In this diverse role, you will oversee a wide range of operational administrative duties to support the day to day management of a number of GHR-s clients.

Reporting to the Product Manager, you will work closely with Internal Product and Operations Managers, Trade Managers, Senior Management and Trade Contractors. Global Home Response has strong company values and a fantastic corporate culture built around teamwork and trust, which makes it a truly great place to work. Future opportunities for career progression will also be available.Key Duties & ResponsibilitiesAnswer phone queries from Customers & Trade Contractors





Assist with day to day progressive work scheduling





Conduct follow ups with Contractors to ensure arrival within agreed timeframes





Learn, understand & help improve our custom-built job management system





Assist with various tasks as required by Project Manager & Operations Managers





Assist with other new opportunities as they present within the business





Assist with GHR-s invoicing process, with all completed works invoiced & tracked





General administration duties





Key Selection Criteria Do you have proven examples of demonstrating drive and energy- Are you extremely motivated and can think outside the box- Do you want the opportunity to potentially work your way into a partnership- Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team. The following selection criteria is also important, but we are happy to teach and mentor you along the way.Previous experience in an Administration role preferred but not mandatory





Strong Customer Service background





Building Trade or Construction experience ideal,sho wever not essential





Ability to deal with both positive & negative customer feedback





Excellent communication skills, both written & verbal





Professional & confident phone manner





Sound knowledge of Microsoft Office in particular Excel & Outlook





Ability to work to deadlines & under pressure





Desire to go above & beyond to deliver exceptional customer service





Proactive nature





Please note A criminal background check will make up part of the recruitment process.





Global Home Response Doncaster Head Office Employment Career Growth Opportunities The Company Take the next step in your career with our Global Home Response team. GHR are an established, innovative and fast paced company, with a reputation for excellence. GHR take pride in delivering residential and light commercial trade services on behalf of major organisations across Australia.The Role An exciting opportunity is available for an enthusiastic and motivated individual to join our Head Office team in Doncaster. In this diverse role, you will oversee a wide range of operational administrative duties to support the day to day management of a number of GHR-s clients. Reporting to the Product Manager, you will work closely with Internal Product and Operations Managers, Trade Managers, Senior Management and Trade Contractors. Global Home Response has strong company values and a fantastic corporate culture built around teamwork and trust, which makes it a truly great place to work. Future opportunities for career progression will also be available.Key Duties & ResponsibilitiesAnswer phone queries from Customers & Trade Contractors Assist with day to day progressive work scheduling Conduct follow ups with Contractors to ensure arrival within agreed timeframes Learn, understand & help improve our custom-built job management system Assist with various tasks as required by Project Manager & Operations Managers Assist with other new opportunities as they present within the business Assist with GHR-s invoicing process, with all completed works invoiced & tracked General administration duties Key Selection Criteria Do you have proven examples of demonstrating drive and energy- Are you extremely motivated and can think outside the box- Do you want the opportunity to potentially work your way into a partnership- Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team. The following selection criteria is also important, but we are happy to teach and mentor you along the way.Previous experience in an Administration role preferred but not mandatory Strong Customer Service background Building Trade or Construction experience ideal,sho wever not essential Ability to deal with both positive & negative customer feedback Excellent communication skills, both written & verbal Professional & confident phone manner Sound knowledge of Microsoft Office in particular Excel & Outlook Ability to work to deadlines & under pressure Desire to go above & beyond to deliver exceptional customer service Proactive nature Please note A criminal background check will make up part of the recruitment process.The application form will include these questionsWhich of the following statements best describes your right to work in Australia-What's your expected annual base salary-How much notice are you required to give your current employer-Do you have experience in an administration role-Do you have customer service experience-

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/7010868/administration-support-v-88-victoria/?utm_source=html

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