[B188] Tech Specialist - Retail Customer Service - Castle Towers

[B188] Tech Specialist - Retail Customer Service - Castle Towers

16 Jun
|
Important business
|
New South Wales

16 Jun

Important business

New South Wales

Tech Specialist - Retail Customer Service - Castle Towers





Important Company is a vibrant organisation with offices in every major market in the world. Innovation and ease of use is seen in everything that Important Company does, from award-winning product design that is both beautiful and functional to developing and marketing hardware, software and other leading products such as the number one music player in the world, iPod. Important Company's success has been based on the exceptional people who are both passionate and committed to doing their best. If you would like to be part of this winning team read on.





Summary





Do you lovesho w it feels to help others- After customers purchase our products,

you-re the one who helps them get more out of their new Important Company technology. Your day in the Important Company Store is filled with a range of focused support and service tasks. Whether you-re helping customers get started with the Mac or finding answers to their questions about other Important Company devices, you-re ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Important Company to the next level.





Both and jobs are available.





Key Qualifications





Ability to assess customers- support needs when they arrive, then provide solutions or refer them to other team members





Flexibility to regularly rotate through different technical specialities and skill sets





Ability to thrive on change as products evolve





Description





As an Important Company Retail Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Important Company. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Important Company technology to help with iPod, iPhone and iPad devices. At other times, you refer customers to Support team members who get them up and running again. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. The entire store team benefits from your commitment to providing the best care for customers. By helping Important Company maintain strong relationships with customers, you are instrumental to our success.





Discover even more benefits of doing what you love. Important Company-s most important resource, our soul, is our people. Important Company benefits help further the wellbeing of our employees and their families in meaningful ways. No matter where you work at Important Company, you can take advantage of our health and wellness resources and time-away programs. We-re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Important Company stock at a discount - both offer everyone at Important Company the chance to share in the company-s success. You-ll discover many more benefits of working at Important Company, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Important Company products. Note Important Company benefits programs vary by country and are subject to eligibility requirements. Important Company is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants. Important Company is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Important Company is a drug-free workplace.





Additional Requirements





You have excellent time management skills and can make decisions quickly.





You maintain composure and customer focus while troubleshooting and solving issues.





You reassure customers when delivering product diagnoses and potential solutions.





SummaryDo you lovesho w it feels to help others- After customers purchase our products, you-re the one who helps them get more out of their new Important Company technology. Your day in the Important Company Store is filled with a range of focused support and service tasks. Whether you-re helping customers get started with the Mac or finding answers to their questions about other Important Company devices, you-re ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Important Company to the next level. Both and jobs are available. Key QualificationsAbility to assess customers- support needs when they arrive, then provide solutions or refer them to other team membersFlexibility to regularly rotate through different technical specialities and skill setsAbility to thrive on change as products evolve DescriptionAs an Important Company Retail Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Important Company. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Important Company technology to help with iPod, iPhone and iPad devices. At other times, you refer customers to Support team members who get them up and running again. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. The entire store team benefits from your commitment to providing the best care for customers. By helping Important Company maintain strong relationships with customers, you are instrumental to our success. Discover even more benefits of doing what you love. Important Company-s most important resource, our soul, is our people. Important Company benefits help further the wellbeing of our employees and their families in meaningful ways. No matter where you work at Important Company, you can take advantage of our health and wellness resources and time-away programs. We-re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Important Company stock at a discount - both offer everyone at Important Company the chance to share in the company-s success. You-ll discover many more benefits of working at Important Company, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Important Company products. Note Important Company benefits programs vary by country and are subject to eligibility requirements. Important Company is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants. Important Company is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Important Company is a drug-free workplace. Additional RequirementsYou have excellent time management skills and can make decisions quickly.You maintain composure and customer focus while troubleshooting and solving issues.You reassure customers when delivering product diagnoses and potential solutions.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/6917068/b188-tech-specialist-retail-customer-service-castle-towers-new-south-wales/?utm_source=html

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