CY191 Customer Service Representative

CY191 Customer Service Representative

22 May
Recognized company

22 May

Recognized company


A Global Company in the manufacturing industry has several new opportunities for Customer Service Representatives to join our national support team in Melbourne?s West. In this role, you will provide exceptional assistance both over the phone and Please apply through this site. to our customers located throughout Australia, including helping them place orders, providing information to them on our products and services, and troubleshooting any problems or issues they face. This a fast-paced and exciting role supporting a wide variety of customers and a range of different industries. You will make an impact by

Answering incoming calls regarding customer accounts in a professional, helpful and timely manner

Responding to customer queries received via phone or Please apply through this site.

Handling customer complaints and providing appropriate solutions

Raising backorders, invoices and credit notes

Assisting in collections and timely resolution of disputes

Identifying and developing initiatives to improve the customer experience

Working collaboratively with other internal departments to solve customer queries. If we could compose the perfect you;

Proven experience in providing high levels of customer service

High levels of resilience and ability to cope well under pressure

Comfort working in a fast-paced environment with minimal supervision

Sound computer proficiency and the ability to quickly learn internal information systems

Efficient and accurate data entry and maths skills

Stellar spoken and written communication ability

Availability to work a full time flexible rotating roster between Monday and Friday 7am to 7pm. What you?ll get in return

The opportunity to work with one of the global leaders in its industry

A full time ongoing contract with an above award annual salary

Free onsite parking available and close access to the freeway

A welcoming & supportive team environment with social team activities

Generous leave entitlements including paid parental leave, study leave and volunteer leave

Access to discounts for over 350 retailers in Australia through our online reward platform

Inclusion in our health & wellbeing initiatives, including annual flu shots, body and skins scans, and coverage under our salary continuance insurance. If you have the skills, experience and enthusiasm to succeed in this role, please send through your cover letter and CV, using the 'apply now' button.The application form will include these questionsWhich of the following statements best describes your right to work in Australia-Do you have customer service experience-What's your expected annual base salary-

The original job offer can be found in Kit Job:

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