Customer Service Agent - BIY180

Customer Service Agent - BIY180

22 May
Fantastic furniture
New South Wales

22 May

Fantastic furniture

New South Wales

Chullora - parking available onsite

Let's get to know each other?


We're all about making life fantastic for our team, our customers & shareholders. We're not into corporate jargon or hierarchy. We're known for being unconventional; for allowing our team members to be themselves; for supporting our people to develop great careers; and most importantly having FUN! When you join us, you're joining a passionate team who are committed to being learners, collaborators, and changemakers.


A great new opportunity is now available for someone who is passionate about delivering an amazing customer experience to join our wonderful eCommerce team.

Your role will cover inbound/outbound phone calls, web chat and Please apply through this site. channels, along with administrative duties as required.


You are a strong team player who has great written & verbal communication skills, excellent attention to detail and the ability to multi-task in a fast-paced environment. Additionally, you will have sound touch typing skills min 60w/pm.You will bring strong problem-solving capability, a measured, calm approach to your work and a great positive attitude!

Any prior experience gained in retail and particularly in an omni-channel environment, is an advantage.

Our centre operates across 7 days with the requirement of flexible availability.

Essential Skills

Strong customer focus

Retail experience desirable

Excellent organisational skills

Attention to detail

Excellent written and verbal communication

Ability to multi task

Strong problem-solving capability

Advanced touch typing and computer skills

Intermediate Microsoft Office skills


Be rewarded with a competitive salary package, incentives and awesome staff discounts both on Fantastic Furniture products and our wider Greenlit group brands plus access discounts with over 350-retailers through our rewards platform! We're committed to providing you with a healthy work/life balance, flexibility and range of health and wellbeing programs. We'll make sure you're supported by programs to develop you both in the role you're in now and the role you want in the future!

If you think we could be your perfect match, we'd love to chat!

The original job offer can be found in Kit Job:

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