C-511 Administration officer

C-511 Administration officer

22 May
|
Hometown Australia
|
New South Wales

22 May

Hometown Australia

New South Wales

Administration officer





About the role





Full time - position available





Working across various Communities in the Port Stephens area





Key responsibilities include but are not limited to





Manage reception areas and greet residents, potential buyers, visitors and suppliers





Operate office as per standard agreed hours





Respond to Please apply through this site. communication and answering of phones





Banking and bank reconciliation





Debt collection





Managing petty cash & reconciliation





Raise purchase orders





Prepare site agreements in consultation with HQ





Maintain residents? record and files





Distribute Hometown Australia communication to residents







Provide administrative support for home sales activities





Collect rent and follow up on arrears





Perform relief manager duties at nearby communities as required





Address resident / guest complaints promptly or escalate to the relevant departments as necessary





Provide caring involvement and good citizenship resulting in shared values, trust and respect.





Persevere in accomplishing objectives with a sense of urgency for achieving results.





Adhere to office, safety, and security standards and all company policies and procedures in order to ensure company objectives are met.





Plan and/or support resident relations events and resident communication channels reflective of resident demographics.





Code vendor invoices for approval by office or community management.





Clearly express ideas, information, or concerns with the spoken or written word in clear and concise manner; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand directions and perspectives of others; foster a vision of desired outcomes.





Adjust approach and maintain composure when dealing with arrogant or inflexible people; adapt to changes in situation, direction, or people; adjust to needs of others without losing self.





Assist others to achieve team goals; participate in meetings so they are productive; take on extra work to meet team objectives.





Be thorough and complete when working with assembling, processing or providing detailed information; track details even when under pressure.





Learn and utilize property and financial management software, and other programs and information systems used to manage and support community operations.





Accurately enter data information software systems, pull and analyse data and reports, and take appropriate action to meet community and financial objectives.





Key Competencies & Skills





Excellent communication and presentation skills, both over the phone and in person





Ability to multi-task, prioritize and work under pressure





Strong organisational skills with high attention to detail





Exceptional skills in building relationships with customers, evaluating opportunities, negotiating, resolving conflict and delivering solutions





Ability to work independently and as part of a team





Proactive with positive attitude and professional work ethic





Adaptable, able to work to deadlines and demonstrate initiative





Strong computer literacy and familiar with CRM systems and practices





About the role Full time - position available Working across various Communities in the Port Stephens areaKey responsibilities include but are not limited to Manage reception areas and greet residents, potential buyers, visitors and suppliers Operate office as per standard agreed hours Respond to Please apply through this site. communication and answering of phones Banking and bank reconciliation Debt collection Managing petty cash & reconciliation Raise purchase orders Prepare site agreements in consultation with HQ Maintain residents? record and files Distribute Hometown Australia communication to residents Provide administrative support for home sales activities Collect rent and follow up on arrears Perform relief manager duties at nearby communities as required Address resident / guest complaints promptly or escalate to the relevant departments as necessary Provide caring involvement and good citizenship resulting in shared values, trust and respect. Persevere in accomplishing objectives with a sense of urgency for achieving results. Adhere to office, safety, and security standards and all company policies and procedures in order to ensure company objectives are met. Plan and/or support resident relations events and resident communication channels reflective of resident demographics. Code vendor invoices for approval by office or community management. Clearly express ideas, information, or concerns with the spoken or written word in clear and concise manner; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand directions and perspectives of others; foster a vision of desired outcomes. Adjust approach and maintain composure when dealing with arrogant or inflexible people; adapt to changes in situation, direction, or people; adjust to needs of others without losing self. Assist others to achieve team goals; participate in meetings so they are productive; take on extra work to meet team objectives. Be thorough and complete when working with assembling, processing or providing detailed information; track details even when under pressure. Learn and utilize property and financial management software, and other programs and information systems used to manage and support community operations. Accurately enter data information software systems, pull and analyse data and reports, and take appropriate action to meet community and financial objectives.Key Competencies & Skills Excellent communication and presentation skills, both over the phone and in person Ability to multi-task, prioritize and work under pressure Strong organisational skills with high attention to detail Exceptional skills in building relationships with customers, evaluating opportunities, negotiating, resolving conflict and delivering solutions Ability to work independently and as part of a team Proactive with positive attitude and professional work ethic Adaptable, able to work to deadlines and demonstrate initiative Strong computer literacy and familiar with CRM systems and practicesThe application form will include these questionsWhich of the following statements best describes your right to work in Australia-Do you have customer service experience-Do you have experience in an administration role-What's your expected annual base salary-How many years' experience do you have as a sales administrator-

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/6771381/c-511-administration-officer-new-south-wales/?utm_source=html

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