Customer Service Officer - (BBF43)

Customer Service Officer - (BBF43)

22 May
|
Northbridge Recruitment
|
New South Wales

22 May

Northbridge Recruitment

New South Wales

Customer Service Officer





ASAP start GREAT RATES! Contract with view of extension





Supportive Team & Workplace culture! - Ashfield, Important Company





Great work-life balance! Career Advancement





DescriptionWe support people after an adoption order has gone through. The nature of the work we undertake is highly confidential and sensitive. The Customer Service Officer would generally be expected to the following task; Taking all calls and filtering where to best direct them.





Checking and responding to the Adoption Information Unit AIU mailbox and forwarding on to the appropriate person





Checking mail, distribute and-or respond. Enter mail received into the mail register.







Initial registration of AIU application processes; scanning of applications, saving documentation in shared client folder and going through a checklist





Compile and send acknowledgment letters and follow up letters if information is missing.





Child Story - creating a CS person role when required creating engagements, attaching relevant correspondence and creating Adoption Register.





Completing service requests for calls in child story.





Banking cheques paid for cost of applications





Ordering files from CommServNet





Archiving files





Compiling physical AIU files and locating records on Trim





Checks requiredNCRC





WWCC





Childstory Check





Next Steps This is for an immediate start so do not delay APPLY now below, or Please apply through this site. fritzynorthbridgerecruitment for further information.Fritzy Democer | Recruitment ConsultantNumber 8311 8490Suite 1.15, 98 Gloucester Street,The Rocks, Sydney Important Company, 2000 AustraliaFor this and other opportunities please visit ;We encourage people with disabilities and from other diverse backgrounds to apply. We do not discriminate based on disability.?Only shortlisted candidates will be contacted. SPONSORSHIP IS NOT AVAILABLE for this role. Australian PR or Citizenship is required. #Consult #Collaborate #Connect





Northbridge Executive | Information Technology & Digital Services | Telecommunications | Human Resources & Procurement | Administration & Office SupportConsult, Collaborate, Connect.





DescriptionWe support people after an adoption order has gone through. The nature of the work we undertake is highly confidential and sensitive. The Customer Service Officer would generally be expected to the following task; Taking all calls and filtering where to best direct them. Checking and responding to the Adoption Information Unit AIU mailbox and forwarding on to the appropriate person Checking mail, distribute and-or respond. Enter mail received into the mail register. Initial registration of AIU application processes; scanning of applications, saving documentation in shared client folder and going through a checklist Compile and send acknowledgment letters and follow up letters if information is missing. Child Story - creating a CS person role when required creating engagements, attaching relevant correspondence and creating Adoption Register. Completing service requests for calls in child story. Banking cheques paid for cost of applications Ordering files from CommServNet Archiving files Compiling physical AIU files and locating records on Trim Checks requiredNCRC WWCC Childstory Check Next Steps This is for an immediate start so do not delay APPLY now below, or Please apply through this site. fritzynorthbridgerecruitment for further information.Fritzy Democer | Recruitment ConsultantNumber 8311 8490Suite 1.15, 98 Gloucester Street,The Rocks, Sydney Important Company, 2000 AustraliaFor this and other opportunities please visit ;We encourage people with disabilities and from other diverse backgrounds to apply. We do not discriminate based on disability.?Only shortlisted candidates will be contacted. SPONSORSHIP IS NOT AVAILABLE for this role. Australian PR or Citizenship is required. #Consult #Collaborate #Connect

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/6771197/customer-service-officer-bbf43-new-south-wales/?utm_source=html

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